Missing artwork after upgrading to iOS 8.4

Disappeared here as well. I have an iPhone 6 plus (128Gb).

Initially I was seeing the covers. Then they were gradually replaced by the empty icon with two notes.

This seems a bug in the new Music App. Apple was never able to correctly program the management of the database of tracks in the music app and this is no exception. QA is very poor nowadays. The programmers apparently cannot whip up correct algorithms.

Roberto

After upgrading to iOS 8.4 I tried to sync my iPad Mini 2 to my iTunes library on my Mac. I had maybe 20 or 30 new songs, but after syncing they were not on my iPad. I also noticed that most of my album art was missing on my iPad. I tried syncing again and left it overnight. This morning it was still going so I had to stop it. I did get my new music and some of the album art had returned, but some of it was also wrong. I am meticulous about my tags and album art and have added a lot of it myself. So it looks like my album art was replaced when possible and if the album couldn't be found on iTunes then it was left blank. What happened to all of the album art that I added myself? Also, after turning on iCloud Music Library (which was apparently a big mistake), every single one of my playlists was duplicated. For example, I ended up with Recently Added and Recently Added1. All of my songs were in Recently Added1 and Recently Added was empty. I finally turned off iCloud Music Library and Show Apple Music. I am back to having one of each playlist, but the names all have the "1" after them. I am just hoping that when I get home and try syncing again, some of these problems will be resolved. For now I am not planning to use any of the new features of the Music app. I have nearly 20,000 songs and I want the tags and album art to be the way I have spent years making them. 😟

This is so frustrating... furthermore so since it's not the first time. I had this artwork issue back on iOS 7 and iPhone 4S, on iOS8 on iPhone 6 and now it's back with a bang.

Apple, fix this once for all dammit!

Hey there! i too know how annoying this can be! i recommend if you have all your music stored on a PC or Mac on iTunes then erase all the music from the device in settings or with iTunes (doesn't matter really) then sync your music back on. your artwork should be back! hope this helps!

The problem is that with almost 20,000 songs and all of them being converted to 128 kbps, it takes days to sync all of my music. I hate that that's always the solution. I feel like I spend way too much time waiting for my device to sync so that I can listen to my music.

That does not work. Tried (I have a second, older iPhone, also on iOS 8,4 - tried there with just a few albums. Nope)

I found something that worked in my case.

1. Deactivate The Apple Music service (I am not sure this plays a role)
2. Updates iTunes as well
3. On the music view for the local music (i.e. the music on my mac) I activate the browser view for brownies the songs (the sone with the columns above and the list below) then artwork. Clicked on "Songs" and ticked both "show artwork" and "always show".
4. Sinced iPhone
5. The artwork started reappearing on the iPhone. And note that I manage the music on the iPhone manually.

This is insane. There must be a hidden feature (a bad one) or a bug (well, as they say, it is not a bug, it is a feature).

Roberto

I'm wondering if you all can help me.

On my daughter's iPad (Before the IOS 8.4 updated) my daughter could see the pictures of the songs she chosen under and the pictures of the movies (Princesses) that I assigned to the Album Covers under "Now Playing." Now that I updated to IOS 8.4, now she can't see the picture/album artwork of each song! Is there a way around this? I have a very unhappy daughter.

Thanks!!

Well the good old way helped. I deleted all my music and then synced it back onto the iPhone. So I have all the artwork back, although this is a recurring problem, so I'm certain it will happen again.

MichaloM wrote:

Well the good old way helped. I deleted all my music and then synced it back onto the iPhone. So I have all the artwork back, although this is a recurring problem, so I'm certain it will happen again.

yeah I feel your pain here I hate this problem too. I believe the reason iOS 8.4 has so many bugs is that iOS 9 came out and all dev testers switched to iOS 9 because they want to try out the new features, even I was like that and just left iOS 8.4 behind.

I think the best way to fix this is to remove all music and movies and sync it back onto the iPad via iTunes . Hopefully you have all the songs and movies on a iTunes library then it's much easier. If not i highly recommend you back up all your music in iTunes away. Good luck I hope this helps you

I'm having the same problem. I tried removing an artist and then re-adding but that did nothing.

Much appreciated Roberto. What a ridiculous requirement just to have artwork in our music app through!

After updating, I noticed my artwork isn't missing, it's just wrong.

Many albums are correct, many others are so so wrong.

Examples:

1. Live albums: The artwork for the song is for the album the live track's studio version was on. And even then, not even the right one
2. Wrong artwork. Led Zeppelin II and III have artwork for Dread Zeppelin, Some songs from 'Please Please Me' have artwork for a 'Best of 1962' compilation album
3. Compilation albums: Similar to #1. Artwork for the album the song was originally on appear, not the artwork for the compilation album.
4. Opposite of #3: Artwork reassigned from original album to compilation. Instead of artwork for Double Fantasy, I get artwork for a John Lennon compilation.
5. Bands where a member has gone solo: If a band member has gone solo, had a compilation album, and a song from the band is on that compilation, the artwork for the compilation appears. Example: Songs from Blind Faith have 'Best of Steve Winwood' artwork
6. Same artist, wrong album. Led Zeppelin's The Song Remains the Same has the artwork for Houses of the Holy Companion audio. Similar problem to #1.

As someone who is very anal about getting the correct artwork, it is very aggravating to have Apple re-do all my work and give me the wrong artwork.

I was going to go back into iTunes and replace the artwork but everything is still correct in iTunes. The problem only exists on my iPhone.

This happened to me when I enabled iCloud Music Library. If you have that enabled under Music Settings, try turning it off. Once I did that my album artwork went back to normal. I am still missing a lot, but it seems to be coming back a little at a time. I don't really understand it.