Apple Event: May 7th at 7 am PT
Having updated my iPhone 5S to iOS 8.4, all the artwork for my music has disappeared on the new Music app except for the few tracks I've bought from iTunes. Anyone else having the same issue and have a way to get my artwork back onto my phone?
iPhone 5s, iOS 8.4
Disappeared here as well. I have an iPhone 6 plus (128Gb).
Initially I was seeing the covers. Then they were gradually replaced by the empty icon with two notes.
This seems a bug in the new Music App. Apple was never able to correctly program the management of the database of tracks in the music app and this is no exception. QA is very poor nowadays. The programmers apparently cannot whip up correct algorithms.
Roberto
You recently updated to iOS 9.2.1 I presume? I experienced the same thing after updating my iPhone 6+...
Amazing a "minor release", which brings no visible improvement manages to creates such chaos...
As for the iCloud Music Library, I also turned it off after it completely messed up my library when it was first introduced (I still have an Apple Music subscription; thankfully that works ok w/o the Music Library). I was willing to give it one more chance and spent over an hour on messaging, then on the phone with Apple Care in November to ask them to reset my iCloud music library as this is supposed to be possible per this support article. Two months later I'm still waiting on their support escalation to get back to me...
OK, I think I have some big help here.. it certainly made my life easier. I can't stop it from happening but when it does, this fix is massively better than deleting all your music and re-importing. Took me about 5 minutes to fix/sync for 20,000 songs.
Just simply delete everything inside your album artwork cache folder. ~Users/username/Music/iTunes/Album Artwork/Cache/
It forces the iPhone to relink all the correct album art from your iTunes app to your phone.
Important step: After deleting the cache, open iTunes and view in Album View. Then scroll through all your albums, which forces the art back into the cache. I'd go up and down a few times to make sure they're all back.
Then sync your iPhone. You'll see the added step where iTunes is copying over all your album art. Everything should now be back to the way it was.
here is my solution,i don't know why it worked but i think it is already downloaded in your iPhone's database or your itunes database.
Al-kashri,
Maybe you missed my fix? Deleting your music is completely unessesary and a waste of a lot of time. I guarantee my fix will work and it will take all of about 5 minutes. Please try it next time and see. This is THE solution and if I could I'd paste it everywhere. 🙂
yeah i read that but not all my album artwork is missing, some songs like 10 songs,when you delete all cache the album art is gone and some songs are not automatically downloaded album art due to incorrect album name or album artist,some of my album art is downloaded manually not in itunes album artwok. correct me if i'm wrong.
Perfect, worked like a charm, fixed all the artwork. THANKS!!
Missing artwork after upgrading to iOS 8.4
