Missing artwork after upgrading to iOS 8.4

That's what I had to do. A suggestion; don't copy over all your music at once. I copied over about 1000 songs at a time. Copying over everything at once can be problematic.

You don't have to add the Album artwork back manually unless yours disappeared from iTunes on the PC itself. Mine got resolved in a fluke. I managed to downgrade to 8.3 within the week and a glitch happened that forced me to go back to 8.4. For some reason all my album artwork came back on my iTouch. And I did resync all ~50 GB of music too.

Try recreating my scenario. Have your backup ready and erase and restore 8.4 and everything. Then restore your backup and resync everything. No guarantee it will work, but that is what I pretty much did.

I should mention that I didn't erase my iTunes library either. I didn't lose my artwork on my computer. The only thing I did to my iTunes library was to move it from an external hard drive to my internal drive. I wanted everything to be as by-the-book as they could be before redoing my phone

After updating, iCloud Music Library automatically turned on for me which messed up album art. After turning this off, all of my artwork returned to normal. To do this go to Settings > Music > iCloud Music Library > turn off. This may not be convenient for anyone that actually uses this feature but it works for me. Hope this helps.

And don't forget to sync your phone after doing this for the changes to take affect.

I had the same problem as most of you are having, and have found a cure! Hopefully it'll last. Before I made my first sync with iTunes since upgrading to iOS 8.4, all the artwork was there as always. I even had iTunes Music on. Then I turned it off since I don't use it anyways. I still had all my artwork at this time. I lost it all when I finally synced my iPhone with my PC. I did a bunch of research on all the forums, and found one easy thing I figured I'd try that seemed to work with several other people already:

1: Sync your phone with iTunes and make sure you select to Remove All Music from your device on this sync. Simply uncheck the box "Sync Music" and Apply Changes/Sync.

2 Next, after that sync is complete, and you don't have music on your phone, simply sync your phone again, but this time with "Sync all Music" selected once again. Just throw all the music back onto the phone and somehow the artwork is back.

I've kept iTunes Music streaming turned off at this point, since I have no intention of ever using it. Not sure if that has any bearing on fixing the artwork problem or not, but that's how my phone is set up at this time, with all my artwork intact. Cheers!

thanks Nikkel, this worked perfect for me,

I am just sorry I lost all of my day trying to figure this out,

I HATE IOS8 and I am seriously thinking of moving my music library to any other

excisting device which simply manage my music library without all thi shiitty updates.

Thanks again.

Apple, your are one hair away from loosing a customer, I am tired to go through all this

every other update, what ever happen to keep it simple, don't change what is not broken?

Same problem - upgraded to 8.4 and all album art was still there; however after the first sync all the art disappeared. The metadata seems still intact (songs are what they say they are) but none of the artwork is there - iTunes purchases, ripped CD's, etc. I disabled apple music with no success.

I'd believe that removing the music & resyncig would fix the issue - but I have over 14,500 songs that sync to my phone and I have to transcode most of them to 128kpbs. This process takes approximately 36 hours over the lightning cable. I'm really wanting to avoid having to go through this. Does anyone have any solutions that don't involve deleting everything?

Just updated to iTunes 12.2.1.16 - STILL DID NOT FIX ALL OF MY MISSING ART WORK THAT I HAVE SPENT YEARS GATHERING AND ATTACHING TO MP3S. PLEASE CAN YOU STOP BREAKING THE BASIC FEATURES??? If i do get info I can see the artwork - sometimes it restores it on the album thumbnail, but not always. This is so annoying, frustrating and disappointing. This is why I get embarrassed when I try to defend Apple to the Android fan boys at work.

I had this missing artwork problem after syncing my iPhone 6 with my PC over the weekend (iOS 8.4, latest iTunes). I was trying to add the music from a physical CD to my phone, and that new music also failed to sync to the phone. Repeated attempts to sync did not fix either problem. Then I looked at the entire list of songs on my phone in iTunes on the PC. This is different from the list of songs in the iTunes library on the computer. You need to look at the list of songs actually on the device.

I searched in this list for the new songs that didn't make it, and noticed that they were actually listed, but were greyed out and had a dotted circle to the left of the song name. So then I scrolled down through my entire list looking for other songs with the grey circle. It turned out that every song from the new CD was like that, plus 3 ancient voice memos from some of my oldest iPhones. Apparently iTunes was having trouble syncing those old voice memos to my phone. I didn't care about the voice memos, so I went into the Voice Memos App on my iPhone and deleted them (they wouldn't play anyways). Then I went into iTunes on my PC and completely deleted them from my library as well. I reattached my iPhone, clicked sync, and then everything synced perfectly. All of my artwork was back, the new CD was there, and everything is working great. So it turned out (for me) that the ancient voice memos were interrupting my sync and not allowing it to finish properly. Unfortunately, iTunes would never complain or give any clues about what was going on, so finding the solution was purely by trial and error. Hopefully this will help some of you...

same problem as everybody, artwork missing.

One thing, I had the artwork disappear running 8.3 (but itunes 12.2.1.16).

I did as recomended by Roberto and then updated to 8.4, on first sync the artwork was reloaded.

May suggest the bug is in iTunes, not 8.4? (or in new "settings" as A might reply)?

I would definitely say it is related to a failed sync between iTunes and the iPhone. I'm guessing the exact failure mode depends on many things, and many of us are dealing with slightly different problems that result in similar symptoms.

Agreed. My artwork disappeared after the first addition/sync of music to the iPhone (6+) after the iTunes update (running iOS 8.3)

Thanks for the fix Roberto, I will try at home. I am usually progressive and not change averse, but I do miss Cover Flow.

Add iOS 9 to that list! I can't believe this is STILL not fixed! Years! I've had the same problem many times. i never turned on Apple Music service on this phone (made that mistake on my last phone and it caused havoc on my library!) I had just put on my music for the first time on this phone only 2 weeks ago and ladt night more than half the album art was gone.

Whybis this so hard to fix?! The only answer seems to be delete music and add again. Like someone else said, I too have 20,000 songs that need to doe sample to 128K. The good news is that the sync this time took only hours as opposed to days. I guess they fixed something at least.