WARNING: iCloud Music Library just destroyed my Mac's iTunes Library

Same boat as you guys, playlists, albums eg call messed up. To be honest, I'm going to wait and see what happens from Apple before I start messing about as I know I'll make it worse.

The sad thing is that I was really looking forward to having all my music in one place. When Sony had their Music Unlimited app, you could have all this mixed in with your normal music and it worked great...as such I thought this would be the case for Apple. Time for the waiting game I guess.

I feel your pain.

You sound like an apple employee.

Yours is the mentality apple hope people will take which is: as long as you subscribe to apple music, you'll have all your music wherever and whenever you want it.

In reality, and what people are actually saying is - how dare apple completely trash my music, and if you ever decide to unsubscribe, you lose EVERYTHING you once owned (which if purchased, surely that becomes a legal issue?)

Im annoyed at the time Ive wasted reverting my library back to its old state, had I known that it was going to completely trample my library to replace it with iCloud music, i wouldn't have done it. and i don't think it was made very clear

It was not made clear at all. Apple Music has some good qualities, but the part that resulted in trashing existing music files on customers' computers is really bad. I could not agree with you more. My library has been restored as well as I can expect, but it sure took a lot of time to do it and my 128 Gb iPhone 6 Plus. I don't ever want to do that again.

This is Apple all over, anyway you like it as long as it is their way. Managed to catch this before too much damage was done, but still needed to delete all the music off my iPhone before restoring from an unaffected iTunes library to get it back to how I want it.

I HAVE NOT UPGRADED TO ITUNES 12.2 BUT I'M TRIALING THE NEW APPLE MUSIC WHILST SUBSCRIBING TO THE EXISTING ITUNES MATCH....

i've added music into my music as it is now on the new app. when i open iTunes on my mac none of the artwork exists for the music i have added from the streaming service. iTunes Match and Apple Music do not work together.... Complimentary.... Hmmmm????? Do not risk your library upgrading to 12.2.... So glad i haven't. My music is sacred and has took me a long time to get it to how i like it. I do not know the solution other than everybody on here including myself Fck into Apple and the shoddiness of all this. If you have'nt upgraded to iTunes 12.2 download all your files NOW!!!!

Hands up anybody thats scared to lift the lid on their Mac!!!!!? 😟 Sad times.

Has there been any official statement from Apple regarding this problem? It is a major issue.

If so please post a link.

My entire music library is messed up.

It seems many users are affected.

I've been a loyal Apple customer for a long time, but have you ever known them to issue an official statement on anything? Good luck with that. After this fiasco, I just wonder if anyone will ever be able to trust iTunes updates again. Ever! I'm just not sure what to do at this point. My library and iPhone are cleaned up, but what about the future? I don't ever want to go through this again.

they did release a statement after Apple Maps, believe it or not.

AppleLoverWindowsHater wrote:

they did release a statement after Apple Maps, believe it or not.

It's a bit different when a data error can send you driving off a cliff!

AppleLoverWindowsHater wrote:

they did release a statement after Apple Maps, believe it or not.

Link please.

you could have just googled it, but here you go.

http://www.apple.com/uk/letter-from-tim-cook-on-maps/

Given that Apple wants to push iCloud Music Library, iTunes Match and Apple Music this is probably by design not error. Apple does not want to store all your music so iTunes Match (iCloud Music Library includes iTunes Match) simply matches your collection to the iTunes store - to do this it changes your music to match iTunes. Apple Music turns on ICloud Music Library by default. The majority of users, who just download and play, would never notice, it is only people like us who want to curate their music to personal taste that have a problem. So don't expect much action from Apple would be my view.

After a few days using Apple Music I have turned it off and cancelled my subscription. I want to have physical files on my system, and use ALAC/AIFF versions where I can, so streaming is of no interest. The recommendations "for you" seemed to consist almost entirely of music I already owned. The Connect feature seemed pointless, and I am not interested in internet radio. I do like the new Music app however.

@serendip You have described how the matching feature is supposed to work - we all know that. The question is what criteria are used in the matching process. If I have a typo in a track title and apple changes that, fine. But if Apple assigns a track to the wrong artist, or changes the artwork to a completely different and unrelated artist, that's a whole different problem. Optimizing a collection is very different from completely tangling it up into a hopeless mess.

I agree with you on much preferring my own lossless collection at home. But when I'm at work or on the road, it would be fantastic to be able to access my my music and I'd be OK with it not being lossless. As long as it's not a tangled mess.

As for the recommendations, it starts by showing you mostly music you already own. You need to spend a few days interacting with the service - liking tracks or artists, creating your own stations, playing songs through, etc., to train it. After just a couple of days, the recommendations get exponentially better. In fact, far better than any other streaming service I've tried.

The general verdict is that Apple Music in general is awesome, but iCloud Music Library is a complete technical fail.

Completely agree with you.

Apple Music is good and useful, iCloud Music Library is a virus.