My Dear Apple e-mail I sent earlier this evening is below:
My first impression to Apple Music was decidedly positive after spending my lunch hour yesterday listening to music spun by Zane Lowe on Beats 1.
Unfortunately my subsequent experiences with Apple Music has revealed some not insignificant shortcomings in your new endeavor.
1. Elimination of iTunes Genius Mixes: I was terribly disappointed the learn you apparently have deleted my iTunes genius mixes. You may believe that the genius mixes are obsolete considering you have offered me the ability to stream Apple music over my iPhone data connection/wifi. However you would be mistaken; I highly valued my quite relevant genius mixes because I listen to music on my iPhone during my daily subterranean morning and evening commutes — commutes where the internet access (and Apple Music) is largely inaccessible. This is because I live and work on the isle of Manhattan and the tunnels within the New York City Subway system are not wired for internet access. So I ask your reinstate my iTunes genius mixes until ubiquitous subterranean New York City wireless internet access is available.
2. Apple Music User Interface is Confusing and Unintuitive: I found some difficulty navigating the new Apple Music application on my iPhone and apparently I am not alone. See Walt Mossberg among others: http://recode.net/2015/06/30/apple-music-first-look-rich-fluid-but-somewhat-conf using/
http://www.technologyreview.com/view/538981/apple-music-is-here-and-its-already- confusing-me/ and http://www.telegraph.co.uk/technology/apple/11710283/Apple-Music-critics-review- clunky-fussy-confusing-and-flawed.html I won’t bore you by simply repeating what others have already more eloquently articulated.
In spite of my recent experience I (as well as my wife, my sister, my mother and millions of others) will continue to purchase Apple hardware. Likewise I will continue to buy and hold Apple stock. However with regards to Apple Music I will conclude with a quote by another gentleman whose words were more poignant than my own:
“Your work is ****"