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Another iOS 8.4 Bug - Touch ID Failure

Has anyone else lost Touch ID functionality after upgrading to 8.4? No longer can use Touch ID and all fingerprints have been erased after upgrade on iPhone 6+.

iPhone 6, iOS 8.4

Posted on Jul 1, 2015 5:58 AM

Reply
32 replies

Sep 10, 2015 4:23 AM in response to Kurt - PA

My touch id has gone off again , lasted 9 days since the telephone support , trying to pick my case back up with apple and they want to charge for support :-/


This time all touch id options are remaining turned on after a phone reboot , it acknowledges my finger and asks for pin input , but as soon as you lock phone there is a pause to re-wake it and it wont unlock .


Lets hope the drop of ios 9 fixes this issue , if not it looks like I will be waiting for the upgrade program to come to the uk.

Another iOS 8.4 Bug - Touch ID Failure

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