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Mac Mail broken after 10.10.4 update - will not connect to Gmail

After updating to 10.10.4, Mac Mail stopped connecting to Gmail, and my own SMTP server. I have removed the accounts and re-entered them, but that does not work. It will not save my SMTP password no matter what I do.


Apple is getting too big. They're like Microsoft now. iOS 8 and Yosemite are so buggy it's wasting so much of my time.

MacBook Air, OS X Yosemite (10.10)

Posted on Jul 1, 2015 2:12 PM

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18 replies

Jul 18, 2015 11:17 PM in response to tobias_oside

I have 2 gmail accounts, and this worked for both of them. I deleted all keychain items for "smtp.gmail.com", then created 2 new ones from scratch directly in Keychain Access. You can call them whatever you want to differentiate them, but make sure you edit the "Where" attribute of each keychain item so that it correctly shows "smtp.gmail.com". Specify the account each keychain item will represent and add the password.


Then, I went back to Mail, deleted all gmail smtp servers from my list, and manually added them back in, one for each account. It doesn't matter that Mail doesn't save your smtp password (and it doesn't--you can immediately go back after creating the smtp server and see that it's gone) because you've already manually created a keychain item for it, so you know it's there.


One of mine initially didn't work using this method because I had created the keychain item for myname@gmail.com, but Mail truncates it to just "myname". I corrected the account name to match what was in Mail, and it worked after that. I hope this helps.

Jul 24, 2015 8:15 PM in response to batkiller

Worked for us. Deleted ALL keychain items for anything gmail related in login and iCloud. Then deleted SMTP for all gmail accounts in Mail. Then recreated one gmail account in keychain (have multiple gmail accounts). Keychain Item Name must be: SMTP.gmail.com. Then edit SMTP server list in Mail and add same info as in Keychain; make sure ssl is checked. If using more using more than one gmail account, follow same steps, but make sure you use different SMTP ports -- we used 465 and 25 (two gmail accounts). Oddly if we used 465 on both gmail accounts it would not work.

Mac Mail broken after 10.10.4 update - will not connect to Gmail

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