10.10.4 Keyboard not working after sleep (mac min)i

I think the update people are talking about is 10.10.5 which is still in beta which might be release in a couple of months though I'm hoping that update will fix my macbook cause the last update made my power button useless

There is a firmware update for 2012 MacMinis which is designed to fix this. Check the App Store > Updates tab.

Same thing here. All update. Not fixed yet

I just bought Mac Mini with preloaded El Capitan. Unfortunately, it seems that exact problem that were described in this post seem to affect this new Mac Mini as well. After sleeping, or even if I prevent sleeping but after long time with display off, I get no response with keyboard or mouse. Even if I disconnect keyboard and mouse, it does not help, and the only way to regain control of keyboard and mouse is hard shut down with pressing on power key for several seconds....

I looked up firmware update 1.8 from Apple, but it states that my Mac Mini does not need this update. So, I am not sure what I can do to fix this. It is very annoying to do hard shut down so often in order to simply use keyboard and mouse....

Do anyone know how to fix this???

Same here with a new Mac Mini 2014, preloaded with OS X El Capitan, Apple USB keyboard and Logitech USB Mouse. Does not recognize any USB device after standby...

The keyboard of my macbook air (2008) freezes after closing the lid or putting the laptop into the sleep mode. It's loaded with El capitan.

I spend hours and hours on internet to find out what it is. A lot of posts suggest to reset PRAM and SMC. Other posts suggest to delete old bluetooth connections. This did not gave a good result in my case, it worked sometimes for a short period but the freese came back.

Now I found a different cause: a plugged in usb connection. It seems to be that the usb port is not disabled during sleep, which is not right. I checked it with my iPhone cable and iPhone. It looks like that a usb device which is asking current is interfering the sleep mode. The reason I have a usb device connected is that I use a usb wifi dongle. Any advice?

No. But I just purchased a new imac mini, which I received last Friday. I have the same problem. Apparently, Apple hasn't figured out a fix yet. According to the computer, the software is up to date.

I Have the latest version of osx. This is still happeing just as described though connecting a usb mouse and meeting the Mac go back to sleep allowed regaining functionality of the mouse. Though I still have no keyboard control which means I cannot open my Mac with out a hard reeboot.

Hello,

same experience at my system:

• fault: USB port does not recognizes any change after sleep and looks dead.
• fault solution: restart the Mac
• workaround: disconnect the USB device before going to sleep, reconnect after wake-up.
• parameters:
  • El Capitan, 10.11.3
  • MacBook Pro (Retina, 15', Mitte 2014)
  • appears with USB 2.0 Hub and with USB 3.0 Hub connected to the port.

It looks like a new bug report to Apple is required, what I shall do.

Celeblue wrote:

It looks like a new bug report to Apple is required, what I shall do.

BugReporter

<http://bugreporter.apple.com>

Free ADC (Apple Developer Connection) account needed for BugReporter.

Anyone can get a free account at:

https://developer.apple.com/register/index.action

Hello Bob,

many thanks for the link, which I had already used.

This is my bug report ID: 24541913.

Dear community,

sorry to say - or happy - the bug disappeared at my system and I can not reproduce again.

This was the advice the Apple developer support told me:

Apple Developer Relations09-Feb-2016 11:45 PM

Engineering has requested the following information in order to further investigate this issue:

Please attach a sysdiagnose when the usb devices stop working after sleep.

More on running sysdiagnose:

1. Launch Terminal.app

2. Enter this command: sudo sysdiagnose

3. Enter your admin password

4. When sysdiagnose has completed (may take several minutes), locate the new sysdiagnose file in /var/tmp or /private/var/tmp. Upload that file.

An alternative approach uses a key command:

1. Press Shift-Control-Option-Command-Period when the issue reproduces

2. Wait for a few minutes (you can release the keys).

3. When sysdiagnose has completed (may take several minutes), locate the new sysdiagnose file in /var/tmp or /private/var/tmp. Upload that file.

Thank you.

Please provide your response or results by updating your bug report and compress any bundled files (e.g. nested folders) prior to uploading.

If someone else gets the bug repeated prior to me, the Apple support might welcome her/his results, too.

If you already captured the bug this way, I guess you need to open another bug report on your own, but you can refer to my number above, if you suppose that it is the same.

Many thanks for your help!

I have this issue as well and the only way to return usability is to power cycle.

So, the proposed course of action from Developer Relations is, when your keyboard no longer works, to use your keyboard?

So you are talking about your single keyboard?

My problem appeared only related to an externally connected additional keyboard, but I guess even the main keyboards are USB connected and, yes, I can imagine that you might have the same problem with those.

If you have any other external keyboard available, you could try to use this for the bug report generation, because it seems that not all USB ports become dead at once.

Short before the bug appeared again at my computer and I was able to generate the sys diagnosis file. But this does not mean that you should not generate such a file on your own for an own bug report. Such a sys diagnosis could help but multiple could help even more, because one could look for equal patterns at the reports.

I hope that the apple people will stop the report avalanche by a „bug found“ message to this blog.