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10.10.4 Keyboard not working after sleep (mac min)i

After the 10.10.4 upgrade I thought my computer will no longer wake up from sleep without a hard boot (kill from power button and then start up again). After all basic repairing of permissions, resetting nvram and SMC I turned power saving off hoping the computer would work as long as it does not sleep (it does).


Looking further into the issue I noticed that by quickly pressing the power button I can get it to wake up, only I can't enter my password on the login form. I took a wireless Microsoft media keyboard from another system and tested with it and it works.


So basically, since 10.10.4 my Apple USB keyboard does not work after sleep until the computer is completely restarted. With a quick google search I find others that have the same issue and all of them seem to have a previous gen Mac Mini like me.


specs (unchanged from before)

Mac Mini I7 (quad core)

16GB ram

1TB Sandisk Extreme SSD

Nec Spectraview display

Apple USB keyboard (A1243 EMC No: 2171 probably older gen)

Mac mini (Late 2012), OS X Yosemite (10.10.4)

Posted on Jul 2, 2015 5:04 AM

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Question marked as Top-ranking reply

Posted on Jul 2, 2015 6:13 AM

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The more reports Apple gets the more likely they will address your issue.


HOWEVER, I'm sure this does not happen to everyone, and I strongly suspect Apple employees use Apple keyboards. So maybe there is something else going on with your system.


Do you happen to have another USB keyboard you can try? USB devices (or their cables) do fail from time to time.


Have you tried a different USB port?


You have replaced your disk with an SSD (I do not object, as I've done the same for 2 of my Macs), but it is a difference.


Try booting into Safe Mode (it will be a slower boot). Safe Mode should avoid starting all non-Apple additions. Now experiment with sleep/wake and see if there is any difference.

<http://support.apple.com/kb/ht1564>


Try a different newly created account (System Preferences -> Users & Groups).


If you have an external disk you can install a bootable system on, or clone your current boot disk, then set System Preferences -> Startup Disk and boot from the external. Does the behavior remain the same? Or if you really want to eliminate all possible installed software conflicts, install a clean version of Yosemite on an external disk and boot from that. See if there are any sleep/wake issues.


These are the best suggestions I can give at the moment.

67 replies

Feb 16, 2016 10:55 AM in response to heckler40

In my case the problem appears with an external USB hub where the devices are connected, which then do not operate any more. Those both USB hubs, which had trouble (2.0 and 3.0) have an own power supply. Hence the possible regular reason for a not operating USB port: over consuming of the supply current - surely was never the case at my environment.

But your remarks could indicate that your multiple devices are possibly the reason for the „regular“ case above. Please check, whether your USB problem appears, even if you attach only externally supplied devices. Many external hard drives and surely the iPhone take the USB power instead.

But even in this case the missing rewake from over load would be a bug and probably the same.

It would be interesting, whether you could reduce the bug appearance by reducing the current consumption.

Mar 30, 2016 8:13 AM in response to dropadrop

I discovered a simple solution. Turn ON Power Nap. That might not satisfy conservation purists or those who just want it to work like it's supposed to, but it solved the problem for me. I didn't read through the 60 replies to see if this has already come up, but since more often than not I come away from these forums no wiser than when I started looking, I thought I would share something that did work for me. Until Apple properly addresses the issue, this is a decent compromise.

May 1, 2016 7:44 AM in response to Celeblue

Hello community,


after my bug report Apple closed it with this result:


Engineering has determined that this is an issue for a third party to resolve.

The usb interfaces are still opened() by something which will prevent them from terminating.

There is a RIM kext installed on the machine which may be causing this.

This a 3rd party driver.

After checking my /System/Library/Extensions folder I found those two RIM extensions:

  • RIMBBUSB.kext
  • RIMBBVSP.kext


Searching for the origin in the Internet I did not revealed it. Instead those are part of multiple other error reports.

In any way those are elder (2013) stuff. Hence I simply put them to the trash.

Because the USB bug does not appear always, I shall do some days testing before I shall confirm this as a solution.

Probably I shall find out, what application does not operate anymore, because of the missing drivers.


Greetings,

Harald

10.10.4 Keyboard not working after sleep (mac min)i

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