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Level 1

12 points

Secure websites are not loading Properly and I've been reduced to tears.

I am so frustrated that I am about to chuck my MBP into the pool. I upgraded 2 days ago to OS X 10.10.4 and I am running Safari 8.0.7. I'm at my wits end and hope that someone can help resolve my issues (just the Mac issues.. 😉) before my laptop ends up at the bottom of the pool.

After the upgrade, Safari stopped loading secure webpages. I was shopping and when I went to pay it loaded the contentas shown below. I attempted to fix it with Terminal and I must have gotten carried away with it's mysterious powers as my permissions stopped working and I could no longer get into System Preference. The lock in system preferences stopped working. Several hours and many many command prompts later, I reset all the file privileges ( have no clue if they are set correctly) and went back to work on my original problem and created a new user with admin privileges. I was able to "fix" accessing some files and then I deleted the admin user and after a short time I my found that I could not get online with Safari or Firefox. I looked at my command prompt history but could not tell which command did what. Which bring us to now. My eyes are blurry and after fooling with this for over 7 hours despite my valiant attempt, I admit that I have no idea what I am doing and have likely made things worse. My Applecare just expired and I can't locate the software to reinstall OS X.

I created a new admin user and am able to get online with no problems. I went to ~/Library/Preference/com.apple.Safari.plist and moved it to the desk top as one blogger recommended and I am now able to get online at the moment with my signon ..right back at square one. am. To add insult to injury, I am unsure if once I delete the other admin profile whether my settings may revert and I'll be unable to get online as before.

Any advise how I can get my browsers to load correctly, my file permissions to work, the other admin profile deleted correctly and still be able to use the internet normally? This is what I'm getting when I go to a secure website.

Thanks for you help!!

MacBook Pro (15-inch Late 2011), iOS 8.4, Yosemite 10.10.4

Posted on Jul 4, 2015 4:37 PM

20 replies

gsmith31 Author

Level 1

12 points

Jul 4, 2015 8:27 PM in response to Linc Davis

Yes, it is plugged directly into my laptop. I've not ever been able to get it to back up on my MBP and it seem it has to do with the wifi.. I can't access my iCloud account to see if I can look at it's serial number to ensure that it is in fact a Time Capsule.

Linc Davis

Level 10

209,547 points

Jul 4, 2015 8:41 PM in response to gsmith31

If it has a hard drive inside it, then it is a Time Capsule.

Here's what I suggest. You urgently need to back up your data. That's more important than the Safari issue. The best way to do it without getting bogged down in network issues is to connect a USB hard drive. If you don't already have one to dedicate to backup, you'll need to get one. Time Machine will automatically prompt you to set it up when you connect it for the first time. Don't make any other changes to the configuration until you've done that.

Once your data is safe, you can revisit this discussion. If you don't like what I'm telling you, you'll have plenty of opportunities to waste time and risk data loss now that your question has attracted the attention of the "etrecheck" contingent on this site.

gsmith31 Author

Level 1

12 points

Jul 4, 2015 8:42 PM in response to Linc Davis

Yes, I just confirmed that it is an AirPort Time Capsule 802.11n (4th Generation).

Initially I had it in my office and wanted to do the backups over my wirelessly and keep it connected to my iMac however that didn't work out and when I connect it directly to my laptop with the ethernet, it still disrupts my wifi connection.

What ever is going going on, it is also affecting my ability to connect to my iCloud account. Sigh..

gsmith31 Author

Level 1

12 points

Jul 4, 2015 8:45 PM in response to Linc Davis

Thanks Linc, I will purchase a back up drive tomorrow and will let you know after I've backed it up.

Eric Root

Level 10

684,045 points

Jul 5, 2015 6:49 AM in response to gsmith31

Time Machine Basics

Time Machine Basics (2)

Secure websites are not loading Properly and I've been reduced to tears.