Music streaming slow for anyone else?

I'm not a fan of Google so I used other DNS servers. Open DNS if I'm not mistaking.

At least they are not so open as Google's DNS' are.

I agree with you. And I think it is related to what you play and where it is stored because some songs work fine and other won't play at all or with interruptions

I don't think that sharing my music preferences with google is THAT important, so I just don't care.

I'm happy that apple music is working flawlessly for you, I'm not that lucky.

Also, the apple movies store on apple tv was completely out (loading movies pages took 5-10 minutes, now it's 5 seconds - thank you google 😉

If you set your DNS server to Google, you're not sharing just your music preferences, but everything you're doing online, including browsing (also in private mode) and every other app that's going online.

I'm not saying that I wouldn't do it if Apple Music failed but I'm sure it's just a temporary workaround.

Well, since I'm not browsing on apple tv I think I'm fine.

(did not change my DSNs on iPhone or Mac)

I don't think it's related to the iTunes version since the same problem occurs on my iPhone as well. Also using the Google DNS, as some have suggested, is no good idea for people in Europe, since it appears to be located only in North America and is thus extremely slow here. For the person asking earlier, I'm located in Berlin.

Streaming has been gradually better the last two days, but I still get random streaming issues quite often with songs not starting or repeatedly hanging due to buffering. Come on Apple, you can and have to do better!!

eschr wrote:

Also using the Google DNS, as some have suggested, is no good idea for people in Europe, since it appears to be located only in North America and is thus extremely slow here. For the person asking earlier, I'm located in Berlin.

Hi eschr

I have to respond to that quickly before it puts anyone off trying a possible fix: Google employs anycast routing for their public DNS servers (just like your average CDN does), so you should be directed to a server network-topographically close to you if you use their servers. In fact, they specifically acknowledge that it’s important for them to do this in order not to slow down multimedia (i.e. streamed) content delivered via a CDN.

Actual locations of Google’s public DNS servers here:

https://developers.google.com/speed/public-dns/faq?hl=en#locations

I’m in Leipzig and as stated before, Google’s DNS has solved the issue for me. Though I’m going to switch my Apple TV back to my ISP’s DNS tonight to see whether the original problem has been resolved.

Yes I get the problem on my iPhone too - that is on the latest version of iOS so it kinda makes sense that both the latest version of iTunes and the latest iOS version could have the same issue.

I can only point to my own experience - I was literally tearing my hair out trying to fix the issue for days - I even contemplated buying a new router, but rolling back the iTunes version to the one I mentioned cured all my problems. I've not had a *single* issue since doing it, and I listen every day for hours at a time. No stuttering, no songs refusing to start - it's bliss. Finally getting the service I am paying for and I couldn't be happier.

Hm, when I try the Google DNS (8.8.8.8 and 8.8.4.4) then not a single website except Google loads.

@garry

I'd try downgrading, but I don't know of any hassle-free way (installer complains that a newer version is already installed).

on my Apple tv 4 Apple Music was almost unusable. Waiting ages to start a song then lots of stuttering.

Tried the 8.8.8.8 DNS settings trick described by others on is thread and it now works perfectly 🙂

Try signing out of your Apple Id across all of your Apple devices that you are signed in on, and then sign back in? This has helped me out with this.

I have to jump in and also confirm that streaming and downloading Music is frustrating and almost impossible at the moment. I am using Mac, iPhone 6 and iPad and none works over WiFi. I am located in South Germany, WiFi is 50mbit, line is ok with other services (Netflix, Amazon, Downloads, etc. all have full bandwidth). In addition, App updates are also slow.

It seems to be better via 4G but this is not a solution and not a work around, because the data package drains within hours.

I love Apple Music because the Music quality is considerably better and superior if compared to Spotify and Tidal. I am already paying and would hate to cancel my subscription but my patience is limited.

I'll give it another couple of days and then I am back to Spotify.

Apple: Please fix this, this is not in line with your own high standards.

Apple please fix this, using iTunes Match/Music is currently a real pain. I am very disappointed that after I used iTunes Match since its release the service is now barely usable and we are hearing not even a comment that you are working on the problem.

It's really a pain using Apple Music ... I'll give them some more days and if they don't correct the problem I'll cancel my subscription

Over a week ago, I got a reply from customer support that they are working on a solution. I have now asked for an update.