Apple Music keeps asking me to sign up when I already have!

Again, I am posting; adding to my previous post.

I haven't had any success signing out of iCloud or the Apple Music service when the problem is apparent. When I do attempt to sign out of either of the applications, it hangs and ultimately stops trying after about 5-10 minutes.

The good news is that I haven't had the problem happen in over a week. Each time I access apple music, I can play anything I want. Something I noticed; when I am having the problem, if I go to Apple Music / Account info (the little head icon while in apple music). Manage Family... is not in the list.

After I correct the problem or when the software is working properly, when I navigate to this location, I see 'Manage Family...' as I am on a family license.

I didn't do anything to resolve my issue, possibly something changed on Apple/Server side or something, but I am glad.

I have been having a similar experience for a couple of weeks and the time between the notifications that I can't listen to music has been getting less and less.

I am listening mostly on desktops.

What I have found is that for some reason if I go to the Radio menu, click on Beats 1, that station plays. I then go back to the My Music section or playlists, click on what I want to listen to.

It plays again for a while and then seems to time out for some reason. But i don't have to reset anything.

I am on a personal not family plan.

Hope this helps someones frustration, Problem is not resolved, but this does help a little!

Hi,

Just contact Apple recently. The solution they tell me is:

-Go to setting, sign out apple id in iTunes and Appstorr.

-Go to setting, music, turn off show apple music.

-Reboot your iPhone.

-Sign back in apple id.

-Go to setting, music again and turn on show Apple Music and iCloud library.

It worked!

Having the same problem. I bought my macbook air yesterday and have been setting it up with all the features that i normally have and my apple ID which has an apple music subscription linked to it was setup on the laptop. It was working fine yesterday and this morning but now whenever i click to play a song from my library it asks me to sign into apple music even though i am clearly logged in due to the fact that m itunes is personalised and eve has my name all over it.

Please help

Hi, i've had the same problem and it all started when i bought my new macbook air. I messed around with it a bit and worked out that you need to authorise the device. When you are on itunes on your mac, the doc up the top of the screen will show a tab saying accounts. If you click on that and then click 'authorisations' and then it will have a tab saying 'authorise this computer'. You will need to enter your Apple ID to authorise but from then on you should be good.

>soundinator

Yeah, I may have spoke too soon.

The plot thickens. Looks like Apple Music is also the source of my battery drain.

If you have this issue I would recommend to leave feedback regarding it here: http://www.apple.com/feedback/iphone.html This way Apple becomes aware of it.

Same thing started happening to me today. Now just won't play any new music that not already on the phone. Never had these problems with Spotify...

Thanks Mandy_H - it fixed the problem for my daughter too!

I tried a simpler solution and it worked like a charm. I just closed the iTunes app ... and reopened it. Boom! All working great ... until the next time anyway.

I had to sign out of the Apple Music app and then sign back in. Worked perfect after that.

Mmaybe this is a stupid question, but how did you sign out of apple music?

Just disable "Show apple music" in Settings > Music on the iPhone?

I would like to try this as well.

Thanks!

Go into the Music app

1) Click the head-shaped icon in the top left

2) Click Sign-Out at the bottom

I also signed-out iCloud at the same time before signing them all back in.

Thanks, very easy to find it (as soon as you know where to look ;-).

I will try this tomorrow, hope it will work on your end (and mine)...

My exact issue. I migrated from Beats to iMusic service and this bug has been occurring repeatedly since last app update.