Apple Music keeps asking me to sign up when I already have!

"I play music for about 1-2 hours, I stop or pause the music, I go to resume playing it.. no sound, I wait approximately 2 minutes and it prompts me to sign up for Apple Music."

I'm experiencing the same thing. Everything was working fine for a while but I stopped listening for an hour or so and when I came back it stopped working. Ironically I'm having no issues with my iPad or MacBook Pro. Beats 1 is playing and songs/playlists are syncing.

I thought this time I might try something different and rather than login and logout then reboot I went to Settings > Music and turned iCloud Library on and off. The only problem was that when I tried it the first time Settings locked up so I rebooted and I was able to disable and re-enable it. After a few minutes of reloading the iCloud library everything is back to normal. But there's a good chance it'll only last a few hours then quit again, which means another reboot, disable/enable iCloud Library. Wash, rinse, repeat.

Praying iOS 9 fixes this. Apple Music is gonna drive me to drink.

P.S. - Has anyone else had issues downloading apps? I can't help but think that it's somehow connected.

Apple Music stopped working again (sort of, some stuff would play but not Beats 1 and certain songs would stream but not everything). Anyway, I went back into Settings to disable iCloud Library in Music section but, as expected, Settings locked up. For giggles I went into the iTunes Store setting but that locked up too.

All day I've been trying to download the Pac-Man app but getting a spinning wheel of death. After I rebooted I was able to get into the iTunes Store settings but didn't change anything. I went into the App Store and boom, Pac-Man started downloading (still waiting but my office's network is pretty slow).

The next thing I'm gonna try is signing out of iCloud entirely but I'm gonna wait until I'm home so I can ensure that all my photos and content is properly backed up.

Hoping it's just a matter of the iCloud ID on the iPhone. Obviously it's not my ID entirely because Apple Music on my iPad and MacBook Pro are working flawlessly. Haven't had any issues with either of those all day. Just the iPhone.

Again, I'm calm but my patience is wearing thin.

I found another thread and found this solution. Worked for me.

You need to sign out of your Apple ID in Settings > iTunes & App Store. If you can't access that (because it hangs, a common problem), then you'll need to turn the device off and on again.

Sign back into your Apple ID and then go to Settings > Music to make sure Show Apple Music is on (green) and so is iCloud Music Library (if you're also using it).

Then open the Music app. It may take a while to resync and you'll need to download anything from Apple Music again, but it'll fix the problem.

(Posted this in another thread but same applies)

Exact same thing happening to me. I've spent the last 24 hours going to and from Applecare with different solutions.

They don't seem to recognise it as a known issue so not sure if it's just taking a long time for the information to trickle down.

To save you all time so far I have:

Restarted my phone

Reset all settings

Erased all Contents and Settings

Restored (DFU) my phone

Set up from icloud backup AND set up as new

Reset my apple id password

Signed out of everything related to my apple ID and signed back in again.

The issue seems to be a bug in the iOS. I hope they come up with a fix for this soon as I really like the service!

I'm beginning to have second thoughts though... My record player never has this problem!

I'm having the same issue. Apple Music just won't play songs (and strangely apps will not download or update). The Music and Apps sections in the Settings app freeze every time I navigate to them. The only fix is to either restart the device, sign out of my Apple ID and back in, reset network settings, or reset content and settings. However, the problem resurfaces after twenty minutes or so. I will get the "Join Apple Music" constantly even though I'm already subscribed.

Would love an update fix soon so I can use Apple Music... and download applications.

ianliang wrote:

Are we the minority? I want to use apple music really bad.. But this problem is getting on my nerves... I hope an update fix this soon

I don't think it has anything to do with Apple Music specifically. As I and others have noticed it also effects your ability to download/update apps. It just so happens to effect Apple Music also.

Whatever this bug is it's effects aren't limited to Apple Music.

I would do a full restore but iOS 9 is less than two weeks from release (I think) so I'll just deal with it until then. I do a full restore about every 6 months anyway but I always start fresh on major releases so I'll just deal with this annoying bug for the next 10 or so days. If a system restore is working for others than a system restore with the latest and greatest iOS should do the trick too.

My fix is buying me about 48 hours before I can't download apps or stream Apple Music, which is to go into Settings > iTunes & App Store and sign out (but only after a reboot, otherwise the Settings app just locks up).

But I agree, I hope Apple is aware that this is happening and that someone with authority and influence is watching this and other threads like it.

Okay, I can't take it anymore. I thought I could but I just can't. Too often Apple Music stops working and I can't download/update apps so my hope of holding out a few more weeks until iOS 9 is unrealistic.

I feel there's no other way to resolve this issue than to restore my phone from scratch, which is kind of a pain re-installing apps, logging into apps, etc.

I'm not sure how this happening and why it's just me. Both my daughters and my wife have iPhones and none of them are having this issue. Oh well, here's hoping I lose this bug with a fresh restore. It's worked for others and I'm hoping it works for me.

incredibilistic, don't do that. I have had the same problem than everyone else on this thread and tried EVERYTHING.

I even did a "restore as new iPhone". Result? It worked for one day but the bug occurred again after I tapped on "Make Available Offline" on a few albums in Music.

I have contacted the support and they couldn't help. I even shared the link to this thread. They told me to contact the technical support, which is a paid service, I think (you have to call and it might cost 30 dollars depending on your warranty).

So here are the things I realized:

- The bug starts when when you try to make songs offline on Music (to be confirmed).

- The bug affects other things as well: iTunes/iCloud/iBooks unavailable until a restart of the phone, then working 20 minutes only until the bug reappears.

- I realized that links inside emails won't open either after the bug occurs. No idea how this can be linked, but it does look like once the bug happens, it really screws a lot of things on the phone (unresponsive settings/screen lag etc.).

Solutions:

- Wait for iOS9 and hope it fixes it.

- Call the technical support and see what they can do (not recommended though...)

If iOS9 doesn't fix it, the only thing left would be to buy another iPhone model. And this solution looks pretty bad to me.

Let's wait and see.

This keeps happening to me too. If I reboot it works for about 30 mins then the issue occurs again. Really frustrating.

It happens for me if I select any music via the apple music app that is not saved on my phone.

I am also finding that the links in emails no longer work once the bug happens.

"If iOS9 doesn't fix it, the only thing left would be to buy another iPhone model. And this solution looks pretty bad to me."

My wife's 6+ is doing the same thing. It's just screwed up all around. There was a thread on Reddit about the same. It's a lot of people, I just don't know what unites us.

And as you experienced, after it went away for a few days after doing the sign-out dance it came back Saturday morning. Now that you mention it, I did make a couple playlists available offline the night before.

dominikfromfreiburg wrote:

incredibilistic, don't do that. I have had the same problem than everyone else on this thread and tried EVERYTHING.

I even did a "restore as new iPhone". Result? It worked for one day but the bug occurred again after I tapped on "Make Available Offline" on a few albums in Music.

I have contacted the support and they couldn't help. I even shared the link to this thread. They told me to contact the technical support, which is a paid service, I think (you have to call and it might cost 30 dollars depending on your warranty).

So here are the things I realized:

- The bug starts when when you try to make songs offline on Music (to be confirmed).

- The bug affects other things as well: iTunes/iCloud/iBooks unavailable until a restart of the phone, then working 20 minutes only until the bug reappears.

- I realized that links inside emails won't open either after the bug occurs. No idea how this can be linked, but it does look like once the bug happens, it really screws a lot of things on the phone (unresponsive settings/screen lag etc.).

Solutions:

- Wait for iOS9 and hope it fixes it.

- Call the technical support and see what they can do (not recommended though...)

If iOS9 doesn't fix it, the only thing left would be to buy another iPhone model. And this solution looks pretty bad to me.

Let's wait and see.

It's funny you mentioned not being able to links from Mail. That's when my problems started but I didn't start having issues with Apple Music for a least a few days following the Mail/Safari link issue.

But here's the thing I did a restore last night and it didn't help at all. In less than 12-hours I've already rebooted three times, signed out and into iTunes & App Store three times and more recently signed out of iCloud services. Apple Music seems to be working okay for now (I don't expect it to last) but for whatever reason whenever I download an app I get the prompt that I can't download so I have to select "Retry" at which it does actually download but eventually Apple Music stops working. Everything's been okay since I signed out of iCloud but my faith has been completely shaken and stirred to the point where I don't trust that anything I do will fix it. I can't trust my iPhone and I'm quickly losing faith in Apple. Maybe all the skeptics and pundits are right: Apple's completely lost their touch when it comes to making products and services that "just work". Maybe they have too much going on and don't have the resources to make quality products/services anymore. Maybe the magic is gone. Maybe they've jumped the shark (as a co-worker of mine has said several times). Will things get worse from here?! What happens when my iPhone is attached to smart home devices and I have to restore my iPhone a few times per month because it won't connect to my thermostat or coffee maker? What happens when they make a car?! Will I have to pull over on the highway and sign out of iCloud services and/or reboot the car just so I can accelerate or use the turn signal?

But I digress.

All I have left is to believe that iOS 9 will resolve this issue. If that doesn't work I do plan on upgrading to the 6s. If I'm still having the issue then I'll form a petition and force Apple to fix this issue at no expense otherwise look for me to reach out to you guys to start a class action lawsuit.

I'm really ******.

I am wanting to add to my original post here. Something a colleague of mine reminded me of:

When I first signed up for Apple Music, I chose the 'individual' license model. Later that day I changed it to family, wanting to get my fiancé and my son to also use the service, the switch was seamless and worked flawless for many weeks, up until the issue I posted in detail about started happening.

We are not sure if this has something to do with the problem I am experiencing and maybe others. Did anyone else go through a similar experience and is having similar issues?

Cheers

soundinator wrote:

Did you reboot the phone and then immediately try to sign out? This was working for me...

I had been living with Apple Music just not working on my iPhone for a couple weeks now but this did the trick for me. I had previously rebooted the phone but I guess I had always tried music and got the "please sign up" message before trying to sign out (which previously was not working for me either).

Apple wants me to give up Spotify for THIS?? hahahahahahaha ok.

phungui wrote:

I am wanting to add to my original post here. Something a colleague of mine reminded me of:

When I first signed up for Apple Music, I chose the 'individual' license model. Later that day I changed it to family, wanting to get my fiancé and my son to also use the service, the switch was seamless and worked flawless for many weeks, up until the issue I posted in detail about started happening.

We are not sure if this has something to do with the problem I am experiencing and maybe others. Did anyone else go through a similar experience and is having similar issues?

Cheers

I too originally said "individual" and later that day (or couple days later?) turned it to family. A few days after that I set it to "NOT auto-renew" after the trial.

I wanted to wait a few days before posting my results considering how short-lived my success has been but it appears that a phone restore wasn't the answer, logging out of iCloud seems to have fixed everything including opening links from Mail, downloading/updating apps and of course listening to Apple Music.

It's been over a week since I did this and (knock on wood) everything's working great.

I did, however, had to recently reboot after getting an error that apps couldn't download. Several presses of "Done" and "Retry" did nothing until I rebooted but it's working fine now.

So, for anyone still suffering from this before you do a full phone restore try signing out of iCloud, which will remove all content from your phone, then sign back in.

Good luck!!