Apple Music keeps asking me to sign up when I already have!

>soundinator

Yeah, I may have spoke too soon.

The plot thickens. Looks like Apple Music is also the source of my battery drain.

Go into the Music app

1) Click the head-shaped icon in the top left

2) Click Sign-Out at the bottom

I also signed-out iCloud at the same time before signing them all back in.

Thanks, very easy to find it (as soon as you know where to look ;-).

I will try this tomorrow, hope it will work on your end (and mine)...

My exact issue. I migrated from Beats to iMusic service and this bug has been occurring repeatedly since last app update.

Signing out of Apple Music and then sign back in again seems to solve this for me.

(at least I was able to listed to music all morning...)

I tried signing out but nothing ever happens. I see a little gray flash of color indicating the button/link was pressed but that's it.

Several force closing of the app as well as several full phone reboots did nothing except allowed me to stream one song then nothing else. Also, pressing the "Radio" button at the bottom did nothing. Just got the loading screen.

However, once I got to my office and connected to our (relatively slow) WIFI network everything worked great (albeit after another reboot). Beats 1 loaded almost instantly, I streamed random albums and playlists. Life is good!

Then I decided to test the cell connection again. I forced closed all the apps, disabled WIFI and performed another full reboot. But I didn't launch Apple Music right away, I unlocked the phone then let it sit for about a minute or so just so I didn't immediately weigh the phone down with an immediate request. To my surprise and my satisfaction everything worked!! Wish I could explain what happened. For all I know Apple fixed the situation so all my reboots and such didn't really do anything. Like adjusting the radio in the car hoping for a better signal. You think you fixed it when you just drove outside of the dead zone you were in a few miles back.

Hopefully everyone else is okay. I can only pray this doesn't happen again. It was really, REALLY frustrating. I wanna love Apple Music and I know it has some UI/UX flaws but if I can't stream music when I tap on it that's a major problem. If Apple Music wants displace Spotify at the very least the service needs to be reliable.

Hi incredibilistic

I think you cannot sign out after the prompt has shown up. I had the same issue, the sign out button did not work. It seems to be the same as with > Settings > Music (which is frozen until you reboot the phone).

The sign out button became active after a reboot of the iPhone too. I then signed out and signed in again, and since then it seems to be working alright...

I see people are suggesting Signing Out; however, I am unable to. When I press Sign Out the sign out option simply flashes grey and then nothing happens. I am unable to stream any music, I can only listen to music that is actually on my device. Very frustrating. May as well cancel.

Did you reboot the phone and then immediately try to sign out? This was working for me...

I saw the notification for your post right after I posted mine. So I did what you suggested (sign out immediately after a reboot) and that did allow me to sign out and back in. It is working now, but it always does for a bit after a reboot. So will see if the sign out/in helped anything and lets it keep working. Thanks for suggestion!

Well, that didn't last long. It started trippin' again and no amount of reboots could fix it.

Anyway, I resorted to logging out then back in again. Now it's just taking a long time for all of the album art to appear again but otherwise everything works. One thing I didn't read in those that were able to log out and back in again is that, well at least for me, you have to go Settings > Music and make sure "iCloud Library" is enabled. When I logged back in I was about to have a heart attack when I saw that all of my playlists were gone!!

I can only hope this is a permanent fix. Kinda tired, frustrated by everything. During all the reboot dancing I've been doing with my iPhone this morning my iPad never skipped a beat. Same for iTunes on my MacBook. Apple Music has worked flawlessly the entire time.

Oh well. Praying that iOS 9, out in a couple weeks, will address this and some of the other UI/UX issues of Apple Music.

I have been getting the same behavior lately. I play music for about 1-2 hours, I stop or pause the music, I go to resume playing it.. no sound, I wait approximately 2 minutes and it prompts me to sign up for Apple Music. This is very unnerving behavior, if my account is being fumbled, what's to say my credit card information isn't being fumbled or other personal information about myself.

Unrelated issue but my playlists haven't updated for nearly a week, I add music but they don't go into the playlists, I have been through hours/days of troubleshooting.

I'm afraid I really cant trust this music service, it has way to many faults, I will not be paying for it once my trial period is over. Google Play music has less features, like the ability to share playlists etc. but the fundamentals like 'playing music' and 'creating playlists' actually work, so I have decided to return to G Play Music.

Love the phones, love the phone OS - to bad the Music Service didn't pan out.

"I play music for about 1-2 hours, I stop or pause the music, I go to resume playing it.. no sound, I wait approximately 2 minutes and it prompts me to sign up for Apple Music."

I'm experiencing the same thing. Everything was working fine for a while but I stopped listening for an hour or so and when I came back it stopped working. Ironically I'm having no issues with my iPad or MacBook Pro. Beats 1 is playing and songs/playlists are syncing.

I thought this time I might try something different and rather than login and logout then reboot I went to Settings > Music and turned iCloud Library on and off. The only problem was that when I tried it the first time Settings locked up so I rebooted and I was able to disable and re-enable it. After a few minutes of reloading the iCloud library everything is back to normal. But there's a good chance it'll only last a few hours then quit again, which means another reboot, disable/enable iCloud Library. Wash, rinse, repeat.

Praying iOS 9 fixes this. Apple Music is gonna drive me to drink.

P.S. - Has anyone else had issues downloading apps? I can't help but think that it's somehow connected.

Apple Music stopped working again (sort of, some stuff would play but not Beats 1 and certain songs would stream but not everything). Anyway, I went back into Settings to disable iCloud Library in Music section but, as expected, Settings locked up. For giggles I went into the iTunes Store setting but that locked up too.

All day I've been trying to download the Pac-Man app but getting a spinning wheel of death. After I rebooted I was able to get into the iTunes Store settings but didn't change anything. I went into the App Store and boom, Pac-Man started downloading (still waiting but my office's network is pretty slow).

The next thing I'm gonna try is signing out of iCloud entirely but I'm gonna wait until I'm home so I can ensure that all my photos and content is properly backed up.

Hoping it's just a matter of the iCloud ID on the iPhone. Obviously it's not my ID entirely because Apple Music on my iPad and MacBook Pro are working flawlessly. Haven't had any issues with either of those all day. Just the iPhone.

Again, I'm calm but my patience is wearing thin.

Same problem for a couple of days now.

• Apple Music asks me to Join even though I already have.
• Going to Settings, Music locked up the Setting App
• Within Apple Music, clicking the head in the upper left corner, then selecting View Apple ID locked up the Music App.
• Clicking on Sign Out did nothing.

Solution? I did a hard reboot of the phone (hold down the power and home button). Then went into Settings, Music and turned iCloud Music Library on. Fixed!

Bottom line: Turning iCloud Music Library on in Settings fixed it.