Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Playback automatically pauses on iPhone 6

I commute to work each day and pass through many different service areas. Sometimes I am on LTE, sometimes it drops to 3G, and there is two spots where I don't have service. Which is all fine and dandy and has never been an issue when I was streaming from Spotify. However, since testing on Apple Music, I have noticed that when I go through any of these areas where my connection changes, Apple Music pauses. I have to hit play to resume playback. My music is all offline, so I am not streaming. I have even done additional testing with Apple Music playing, I switch my phone to airplane mode, music continues to stream, but when I turn it back on and it picks up a signal, it pauses the music again.


Has anyone had similar issues or a fix for this issue?


Thanks!

iPhone 6, iOS 8.4, null

Posted on Jul 6, 2015 7:03 AM

Reply
Question marked as Best reply

Posted on Jul 7, 2015 6:48 AM

Looks like even though I am wanting to play my music offline, I have to allow Apple Music to cellular data for it to work properly. So in Settings>Cellular the Music application has to be enabled(set to green). This will prevent it from pausing during playback as you travel through different network connections.


Not a great solution since I didn't want to allow it to use cellular data, but so far doesn't look like it is transferring that much data. Since turning it on, it has used 2 mb in 3 hours of offline playback.

16 replies

Playback automatically pauses on iPhone 6

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.