iOS 8.4 rear camera freezing

somebody knew how to fix?

Please help!!!!!

Please help who knows how to fix!!

Im reposting what work for me, just because looks my original message was nested under other one.

Its seems that its a connection related problem. (WEIRD)
My girlfriend's Iphone5s had the same trouble, she reinstalled from scratch and everything was working properly until today.
Camera fails again.

We tried switch on and off the Airplane mode to force restart the connection and, magic. It works!

The rear Camera freezing is definitely Software Problem and this occurred after iOS 8.0 was released. Definitely there is bug in the Software and it is irony that APPLE is not paying any heed to this. Even if the phones are out of Warranty it's APPLE's Legal responsibility to provide the rectified Software. Tens of Thousands of phones might have got affected and APPLE is unmoved with this. There has not been any single comment from the company in this regard.

Such a thing can't be expected from such an expansive Phone. Phones one fourth of cost of iPhone give a better performance. APPLE needs to give an explanation and help resolve the Problem.

PLEASE TRY AT Your Own RISK!

Okay guys, this has been bothering me for 4-5 days and no matter what I did nothing worked! Until, I decided to get old school with it like my 90s Zenith Television. What you'll need: carpeted flooring and a solid protective iphone case. I threw my iphone 5 in the air and let it fall to the ground (about 8-9 feet). However, the first two drops weren't sufficient, but you know what they say about the third time. Voila! both cameras fully functional...I know this sounds like a hoax, but I literally tried everything and in the end taking that frustration out on my phone (physically) actually fixed it. NO JOKE!

I hope this helps!

Hi,

Confirm this is a pure software issue. I solved this as follows :

1. Sync up iphone in order to recover all data properly

2. Run an IOS restoration NOT an iPhone Restoration

3. Sync up all data from last sync up (1)

4. Launch photo app to make sure rear cam is black (if not will be soon).

5. CLOSE photo app

4. Download Awesome camera (free app) and launch it

You will notice rear camera works and so will iphone original app

THIS WORKS

Hi,

Sorry should have been more accurate. Kindly note it is the Camera Awesome app by SmugMug NOT the Awesome Camera app.

DG

Good Morning,

Just to clarify

What I mean is to use first the right upper option in Itunes called iPhone Restoration which restores iPhone (and erases everything) with factory settings with latest iOs version available and DO NOT USE the restore iphone option. Then simply sync up normally to get back your data. and then install Camera Awsome. You are close now. Good day

Just just upgraded to iOS 8.4.1 and just experienced this problem. I thought it was an iOS 8.4.1 issue, but appears it is has been around since 8.4.

MY phone is a iPhone 5 (MD297B/A). 😟 😟 😟

For all the people with a broken rear cam,!!!

I had the same problems after updating my iphone 5S to 8.4.1.

Only front cam, no flash light..

Tried everything and nothing worked.

But you have to open up youre Phone.

remove the metal plate on the right site. then the glass with its connections and there is the rear cam.

Take it out with its connector and put it back in. set the glass back and it will work again!

hi i contacted apple because i have the same problem they say it is a hardware problem that be discovered by a software update or something so apple can do nothing they say that you have to go to a apple store

Ok, so after 1 hour via on line support i did the following:

• Restored the phone back to factory
• Set it up as new phone,

But no joy.. Was again told it was a hardware issue. I mentioned that you can't say it is a hardware issue until you can put the phone back to as it was before. I.E. running iOS 8.3. Which apparently isn't possible.

They did mention that they check the phones hardware during the upgrade and not before, which seems ridiculous. Surely this should be done prior to apply the upgrade.

I was told that I could take the phone into a store to have it confirmed, so booked the appointment and went into today. Turned up 10 minutes early.

Then waited for another 15 minutes before I was seen.

Then they restored of the phone, meanwhile they went to wait serve other customers and had to wait another 10-15 minutes. Restore done and guess what... It still didn't work, what a surprise. Maybe a little harsh, as they were just confirming I guess. So then was told it was a hardware issue again.. But again I mentioned reverting back to iOS 8.3, same answer not supported.

So catch 22, can't prove its a hardware issue until the revert the software.

So then asked if I anything had been replaced, I mentioned the battery had been replaced. So Apple can't repair it as it was done by a third party and not apple.

There was no testing of the hardware done, as they don't have the facilities in store. Which is a little misleading..

They thought if it was a software issue, there would be more people having the same problem. So I mentioned this thread in both online support and in store.

But nothing, still a hardware issue.

So now stuck with a phone with a camera I can't use.

Anybody else had a reply from apple???

I Have THE same i say them iT was a software problem but Apple says its a hardware issue because not Many people have contacted Apple maybe if everone with THE problem contact Apple they gonna know it's something with THE software