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Level 1

1 points

iOS 8.4 rear camera freezing

Hi everybody,

Is anyone else having this same issue where the iPhone 5S rear camera freezes or does not respond (showing a black screen) on iOS 8.4.

The camera does not work on any of the other apps that uses the camera, such as Instagram, Whatsapp, and even iMessage.

I have tried switching the phone off and on, resetting the phone (hard reset), clean restore to no avail.

If anyone has successfully solved this issue, please do share it with me.

Thank you.

Regards,

iPhone 5s, iOS 8.4

Posted on Jul 6, 2015 9:13 AM

Best reply

Den Haes

Level 1

5 points

Posted on Jul 7, 2015 12:41 AM

Hello jleen88, and Apple Community

I also have the same problem. It looks like the flashlight isn't working either.

rgrds

Den Haes

Iphone 5s, iOS 8.4

View in context

75 replies

Jul 22, 2015 6:05 AM in response to Denis_from_Paris

I've done a complete restore and Awesome Camera didn't work.

Let me say again this all started after upgrading to 8.4

Not cool....

Lady D.

Level 1

0 points

Jul 22, 2015 1:24 PM in response to Denis_from_Paris

Thank you Dennis! First I tried awesome camera and it did not work. After that I tried a Iphone camera app called Retrica. Guess what; it works!! I am very happy. Thank you for this. Like I told; living at Curacao and we don't have a Apple service right here. You make my day

jleen88 Author

Level 1

1 points

Jul 24, 2015 6:35 AM in response to Lady D.

Hi,

I've tried Awesome Camera and Retrico. Both options didn't work for me.

I hope apple comes up with a solution soon. This is getting on my nerves already.

Regards,

wgcdrspi

Level 1

0 points

Jul 26, 2015 12:24 AM in response to jleen88

iPhone 5C iOS 8.4 rear camera

not responding as well. Front Camera works through Whattsapp. However when starting from Home Screen, the front Camera also freezes. Hope Apple rectifies the bug ASAP.

regards

wgcdrspi

Level 1

0 points

Jul 26, 2015 5:29 AM in response to wgcdrspi

iPhone 5C iOS 8.4 : in addtion to rear Camera not responding, the Flash light (torch) is also not responding.

Please look into it ASAP.

Regards

Annieblc

Level 1

0 points

Jul 27, 2015 3:14 AM in response to jleen88

Hi everyone, i have the same issue.
Iphone 5s iOS 8.4, and my camera is not working, black screen. The flashlight is also not responding.

There are any solutions?
thanks

Jul 27, 2015 7:08 AM in response to jleen88

Just go to apple store and get replacement if you are under warrenty. It is a part of some hardware issue. They replaced mine with no questions after test. Test tell them that cam is dead not not software

Annieblc

Level 1

0 points

Jul 27, 2015 7:39 AM in response to Pavlik1510

My warranty has expired..
And after all, my camera and flashlight was working before!!

Jul 27, 2015 7:53 AM in response to Pavlik1510

It is software related. If the camera hardware is dead, it is due to the software upgrade. Too many people here with identical issues after the upgrade. Apple refuses to acknowledge this though, even when faced with the obvious.