mms option in setting missing

After upgrade to ios 8.4, I can t send MMS, I even dont have option to enable MMS messaging?!! Where are settings gone? Under SMS/MMS options I have only two options: Character Count and Blocked. Where is MMS Messaging button gone? I try reset network settings and restart IPhone but no effect. Anyone?

iPhone 6, iOS 8.4

Posted on Jul 6, 2015 9:22 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 8, 2015 5:27 PM

OK, so i just spent over 2 hours on the phone with apple.

Tried every possible thing and nothing helped. finally we did 3way conversation with my carrier provider - wind mobile (which is not authorized carrier).

He suggested to remove the SIM card and turn off the phone for a minute, turn it back on and put SIM back into the phone. I got it back MMS on/off switch is back. tried to remove SIM on wife's phone, since she had same problem - it didn't work.

SO you have to:

1. back up and restore from iTunes.

2. remove SIM, turn phone off for 1 minute.

3. turn phone back on and insert the SIM card.


Good luck!

28 replies

Nov 8, 2016 1:41 PM in response to Onsightclimb

It is very common situation after software update. I have it each time after update but it is really easy to fix. Seems like when you update the software, it automatically set your carrier internet& mms setting to default. What you shoud do ,simply go to Settings~>Cellular~> ( be sure that you cellular data turned on) go to Cellular Data Options ~>Cellular Data Network. Check if you have anything entering in MMS options. Usually there is nothing so you need to find your carrier MMS setting online and just type them in into appropriate fields. I have minimum ( APN ,MMSC, MMS MAX MESSAGE SIZE, and sometimes MMS PROXY( my not always work with Proxy options) .

After entering mms settings, restart your phone. Sometimes it requires you after restart turn on MMS in Messages options so go to Messages~> turn on MMS Messaging.

Hope it was helpful for you.

Jan 20, 2017 7:38 AM in response to mario49

I'm on the latest iOS version 10.2 and my iPhone 7 Plus doesn't have the MMS option to turn on and under cellular data I don't have any option to cellular data network either, I also check on my wife's iPhone 6S and it is the same problem no options of any kind to enable MMS, we can send pictures using iMessage but regular messaging pictures to non iOS users are not an option I want to know why not working anymore when just a few months a go i was able to do so!?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

mms option in setting missing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.