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Level 4

2,545 points

iCloud status waiting???

I signed up for Apple Music (using the library off my wife's iMac because that one was much smaller than on my iMac). And aside from the metadata being changed everything seems working well (can see all the music and play lists on both iMacs and the one iPhone that I set up for Apple music so far).

Anyway, when I go to My Music and I have set up a column in the Songs listing to show "iCloud Status" I still have quite a few songs that say "Waiting".

Any ideas of how to get them moving? I have tried closing and restarting iTunes, have tried "updating the Library" and have tried restarting the iMac itself.

Thanks.

Posted on Jul 6, 2015 4:23 PM

30 replies

Apr 12, 2017 6:22 AM in response to lauren_wise

Hi,

Your assumption that there are a small number of problem tracks is probably correct. I would suggest that you isolate the unusual/ rare / extended mixes etc and focus on the "run of the mill" tracks that you would expect to match and leave those tracks till the end.

Jim

Apr 13, 2017 6:07 PM in response to Jimzgoldfinch

Just another followup in the saga. iTunes attempted to upload about 200 of my stuck "waiting" songs. They all changed status from "waiting" to "error".
I also just downloaded Father John Misty from SubPop's website. Brand new record form a major label. iTunes attempts to upload and everything changes to "error" or stays labelled as "waiting". All the tracks play great locally. I mean, these are all on itunes, so it should only need to match. Ridiculous.

djwelly

Level 1

4 points

Apr 27, 2017 10:36 PM in response to swandy

Same here, half of my 10,000+ songs were either matched or uploaded initially, but I have hit the proverbial brick wall and have 3,800 stuck on 'waiting', I have tried all the suggestions found in this thread and others, to no avail. I'm currently waiting on call back from an apple support rep to hopefully solve this issue once and for all.

Apr 28, 2017 4:33 AM in response to djwelly

I'm still working through this, too. I have re-uploaded my library about 10 times. Each time a little more goes up, but there are also more errors and ineligible songs. Of my 55,000 songs, now 5,500 are waiting and I have 200 errors and 500 ineligibles. Please report back with what you find.

Thanks!

Nov 8, 2017 12:52 AM in response to swandy

AAAAAAAAAAAAAHHHHHHHHHHHHHHGGGGGGGGGGGGGGG

FOR F@#K SAKE APPLE

FIX THIS PIECE OF **** PROBLEM

I have tried everything possible that you can find as a suggestion to fix this issue on the whole internet and I still have this problem after 6 months.

**** YOU CUN7$

dw1994

Level 1

15 points

Jul 6, 2015 5:38 PM in response to swandy

I had the same issue. I had to turn off iCloud Music Library and turn it back on a few times. Whenever you turn it off and back on again, it starts to upload the "Waiting" songs, but stops if you ever close out of iTunes. Basically you have to get all of them uploaded in one shot or else you'll keep having to turn Music Library off and on again when you want them to upload. It's annoying, but I got it to work

swandy Author

Level 4

2,545 points

Jul 6, 2015 8:13 PM in response to dw1994

I assume that I have to do this on the computer that I originally set up iCloud Music Library (where my music was stored) not on one of the devices that I linked afterwards.

Thanks, I will try that.

Steve

swandy Author

Level 4

2,545 points

Jul 7, 2015 10:58 AM in response to swandy

Update. Original iMac iTunes - after several times turning off and on iCloud Music Library - now shows no songs as "waiting". HOORAY!!!

However, on a second iMac - which has no actual music files - I set up a second iTunes Library with Apple Music and signing into the iCloud Music Library (both iMacs/iTunes use same Apple ID), that is still showing "waiting" for around 100 out of 22,000 songs. And I have tried turning on and off iCloud Music Library several times. I have also tried signing out of and back into my iTunes account.

And before anyone asks, the songs that are still showing as "waiting" on the second iMac do show and play perfectly on my iPhone 6.

BradPDX

Level 1

128 points

Jul 8, 2015 4:17 PM in response to swandy

I had a similar issue with certain tracks stuck in "waiting". What these tracks have in common is:

They are all from Apple Music, not previously in my iTunes library (e.g., I don't "own" them)
They were all imported to Apple Music from my old Beats account

I tried logging in/out of Apple Music, no change. But what did work was this:

Remove the offending album from My Music on any device (Mac, iPhone, etc.)
Re-add the album to My Music

Now everything works on all devices. My hunch is that some metadata got corrupted in the Beats -> Apple Music transition.

Jul 12, 2015 8:19 PM in response to BradPDX

I am using iTunes 12.01 on a Win 7 machine. I get an arror about every 2 weeks and I have to re-login and re-sync my Itunes Match.

I have an iPhone 4s running ios 8.3.track

Every track all 13,000-ish is available on iCloud and plays on the phone fine. on Itunes, it says iCloud status is "waiting" for every track-all of them-purchased or not. So I downloaded a track from iTunes Store. Plays fine on iTunes and my phone-no issues-still says that new track's status is waiting.ta

Should I be concerned? I also am concerned if I turn off Itunes match that I may lose a lot of music.My guess is that the metadata has been

Jul 20, 2015 9:57 AM in response to swandy

Hi all - sorry to boot this post up again, but I've tried all the steps and still have 1,500 songs (out of about 11,000) that will NOT change status. I've tried updating, unchecking the box, rechecking the box...the whole 9 yards. Those songs refuse to change from "waiting."

Any ideas?

I'm nervous about deleting and readding the tracks because of how finicky Apple Music is.

swandy Author

Level 4

2,545 points

Jul 20, 2015 12:05 PM in response to edalder2000

I never used iTunes Match (library much too big but larger issue for me was you could not sync music to your iOS device for off-line listening and also use iCloud Match), but I did set up Apple Music and the iCloud Music Library on my iMac (with a greatly reduced music library) and one iPhone so far. And while I did not have the issue of most of my music getting stuck "waiting", I did see about 200 out of 22000. Did try turning off and on the toggle for iCloud Music and eventually - after a few days - they all progressed (aside from about 10 songs, half were duplicates and the others I guess Apple had no clue what they were).

So perhaps patience (yeah, not a really good suggestion for me either) will work.

And no, turning off and on iCloud Music Library will not effect what has already been uploaded and available on your iPhone. (Can't say the same for iTunes Match as I never used it.)

Jul 22, 2015 11:21 AM in response to swandy

Patience did solve the problem (something I think all of us Apple-fanatics need more of these days haha). I had to do the same thing you did, but I also had to delete some tracks that were either A: huge files (like hour + long in length) or were corrupted as mentioned in this and other threads. All to be said, it took about 24 full hours of leaving itunes open, checking it every 6, and trouble shooting it until it was all said and done.

Cobbyco

Level 1

11 points

Sep 4, 2015 1:12 PM in response to swandy

Is there a way to tell if the waiting songs are about to get uploaded as opposed to it just stalling?

I have a large number that say 'waiting' and the wheel in the top right is spinning with the tag that it is 'matching my library to iTunes' but there is no visible sign I can see amongst that songs - I was expecting to see some action like a succession of songs flipping from waiting to uploading if anything was actually happening but I don't see that.

Should I just keep switching the iCloud music library off and on?

thx

Sep 1, 2016 5:35 PM in response to swandy

What helped me out was going to File > Library >Update iCloud Music Library, and then you see a box in the top right of iTunes with the songs uploading.

iCloud status waiting???