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Apple music playback pause.(Signal Issue?)

Hi,


I have an issue with playback pausing when the iPhone signal service changes. Even with downloaded songs. I will start playing tunes saved on phone when out in my car and it will randomly pause. I reckon this has something to do with phone signal changing as it doesn't happen with airplane mode on.


These are downloaded songs so surely this shouldn't happen?


Any solutions?


Thanks,

iPhone 5s, iOS 8.2

Posted on Jul 7, 2015 2:12 PM

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Question marked as Best reply

Posted on Jul 13, 2015 8:54 AM

I am with the same problem. I still didn't have the time to try this and see if it works, but I just found a possible solution:


Problem #2: Apple Music playback automatically pauses when connection type changes (LTE, 3G, 4G)

Have you noticed that when you go through an area where your service/ connection speeds change, Apple Music pauses and you have to hit play to resume playback even with offline streaming? Yeah, it’s kind of a quirky issue.

The Fix: Even if you are playing offline music, when away from a Wi-Fi connection you have to allow Apple Music to use cellular data for it to work properly. This can be done by going into Settings>Cellular> Music app and enable (set to green). This will prevent it from pausing during playback as you travel through different network connections.


(http://www.idigitaltimes.com/apple-music-problems-how-fix-issues-syncing-playlis ts-icloud-library-offline-455939)

63 replies

Oct 9, 2015 6:07 PM in response to DigitalDougie

I can confirm this is not a signal issue. It appears to be some sort of hardware detection on the audio jack/audio output thinking that the audio device plugged in has changed (unplugged headset, undocked from speaker, etc) and pauses the music. I'm using a 6+ with latest iOS 9.0.2...


I have an aux port on my car and Apple Music will randomly pause the music and sometimes even displays a prompt telling me why... something along the lines of "An audio device has changed" or something like it - and will pause my music. The whole time, I'm sitting in my car, in my driveway, idling with 5 LTE bars and 5 Wifi bars...


Spotify - no problem, stream all day and night through good, bad, and no coverage (cached music). Pandora - works like a champ as long as I have some coverage.


Apple Music - absolute garbage until this gets fixed.

Oct 23, 2015 1:49 PM in response to DigitalDougie

For me it's even worse, it pauses and resumes randomly ALL the time, i can't even listen to one song without being paused (and sometimes resumes automatically). No matter if i am using wireless or 3G/LTE, neither if i play songs from my library or if i stream them from the Apple Music service...


For me the issue appeared 1 day ago, but i have no idea what the reason is. I didn't install any app or do anything unusual during this period.

I have iOS9 and using the Apple Music for almost a month.

This is extremely frustrating!

Dec 12, 2015 8:51 AM in response to kentfromhalifax

kentfromhalifax wrote:


I had this same problem with my BT speaker. It ended up being an issue with WIFI and BT interference issue. I have a 5 ghz network and switched to that and now everything works fine. If you don't have that luxury you may want to change wireless channels on your router.

This was the same issue for me. I have a Netgear R7000 running the Kong version of DD-WRT (just throwing a data point out there) and when I switched to the 5Ghz radio the pausing stopped.

May 4, 2016 5:50 AM in response to DigitalDougie

Aparently Apple won't fix this issue. I don't understand why because I previously streamed Pandora and never had this "pausing" issue. Also what is even more annoying is that it also it randomly pauses my bluetooth phone along with the music, when someone calls. So if someone calls, my radio pauses and disables me from answering it. Again, clearly an Apple music problem. I also dislike the fact that it randomly shuffles my music and does not stay on the last playlist or album I was previously on. They should fix these bugs if they want subscribers.

Sep 22, 2016 2:24 PM in response to TJenkins

I've been seeing this issue intermittently ever since signing up for Apple Music when it became available in Canada but it wasn't happening enough to be bothersome. I just upgraded to an iPhone 7 and iOS 10.01 and Apple Music is pausing constantly when I'm walking around downtown and listening to music I've downloaded for offline use.


To make matters even worse when the music pauses it usually kills my earbud controls until I remove and re-connect the 3.5mm to lightning adapter. Therefore I can't simply click to resume, I have to take the iPhone out of my pocket and fiddle with it to get music to resume only to have it pause again seconds or minutes later.


Apple has acknowledged the second issue as a bug that will be addressed in a future software update. I really wish they'd change how Apple Music files are authenticated for listening to resolve the pausing issue. Right now I can barely listen to my music without constant interruptions. 😟

Oct 10, 2016 2:25 PM in response to DigitalDougie

✅ I found a work-around that will do for me till Apple fixes the bug: Instead of turning Cellular Data (Settings → Music → Cellular Data) for Music ON, turn it OFF.


This means that between No Signal (guys in Underground / gym with no cell reception) and Poor Signal, there will be no interference with the playback. Since the bug has to do only with Cellular Network, I can confirm that there are no playback issues between Wi-Fi signal and No Signal.


If you'd like to stream (un-downloaded) music in good cellular signal, just turn it back on. I know it's an extra step and it's lame... however, I personally use my iPhone to listen to music only when I'm working out, so my Workout Playlist is always available offline.


I've been doing this for 2 days now and luckily it works. Hope this helps. 🙂

Apple music playback pause.(Signal Issue?)

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