Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

HELP. "No Service" on my iPhone 6 - iOS 8.4

I have this "No Service" issue on my iPhone 6 iOS 8.4 This happened 2 days ago, after my battery died (expectedly, merely a minute after it still has 1% left), I charged it until it's usable again. I noticed that it shows "No Service" on the upper left. I tried to put the "No Service SIM" on my other iPhone, which is iPhone 5, and nicely it has signal, definitely, I may conclude that it has no SIM issues, I tried to bring back it to my iPhone 6, sadly it still shows "No Service" I did so many things like Airplane mode on/off, manual selection of carrier, hard reset, Reset Network Settings, Firmware upgrade via iPhone 6 Restoration, upto the point when I erase all the settings and data, then restore it, still it shows "No Service". What can you recommend to me before I bring this up to Apple Service Center (that could be miles away from my house)


TLDR: My iPhone 6 iOS 8.4 has "No Service" after recharging it from an intentional dead battery (a minute after 1% mark.) I did many things like hard reset, restoration, and complete erase of data and settings. Still "No Service" HELP.


ADDITIONAL: I already did what Apple recommends me. -> If you can't connect to a cellular network or cellular data - Apple Support

iPhone 6, iOS 8.4, 3 months old.

Posted on Jul 12, 2015 10:49 AM

Reply
22 replies

Aug 12, 2015 4:48 PM in response to Dinnch

I Installed iOS 8.4 a few days ago and since I've had no signal either. I actually have a signal box for my mobile. It tries to give me my full 5 bars but then drops to 0-1 bars after around 7 seconds. Restoring, etc, hasn't helped. Definitely believe it to be the the iOS. Never had an issue before.

How can I have no signal with a signal box 😕 no calls for me anymore lol.!

Dec 5, 2015 4:12 PM in response to Dinnch

I have exactly the same problem and did the same operation as you said but did not help.

FInally, I found a pattern and it seems that it is a software bug. The details are listed below.

1. When the phone with battery level is less than 20%, it might sometimes not "charging" even connected to the Apple Native charger.

2. Then, unplug and plug again the charger, charging works.

3. If the above happened, it will become "no service" sometime later during charging.

4. Reset network connection or just press the on/off button to shutdown/start the phone does not help. It is still "no service".

5. Hard reboot (press home button and power button together) will make it becomes "searching".

6. Afterwards, just plug the charger again the signal comes back.


Hope that it helps.


By the way, what should I do to make Apple acknowledge this software bug?

Dec 17, 2015 8:41 AM in response to bilibalabi

it def is some kind of software bug. I only wish I had saw your post earlier. I went through an incredibly stressful day yesterday, rebooting my phone over and over, wiping it multiple times,reset my network settings over and over, upgraded even tho I didn't want to, spoke to T-Mobile on the phone , and nothing worked. but then I also noticed it had something to do with when it charges. My service doesn't come back from plugging back in the charger in searching mode after a reboot tho. For it to come back I have to turn off the wifi and everything else then turn off the phone and leave it for like 2 min then when I turn it back on the service works perfect. I believe it wasn't working for me yesterday when I tried that multiple times because my battery was low so.I had it plugged in as I was trying all those solutions. I believe once your battery is over the 20% and not plugged In the shutdown and restart should fix everything.

HELP. "No Service" on my iPhone 6 - iOS 8.4

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.