Why won't iTunes Match work in iTunes 12.2.1?

I have the same issue. I am unable to use iTunes Match. When I go to the store and try to add my computer, it just hangs. Really annoying!

Same problem here. Tried to add my Macbook again but it just hangs.

This worked for me... sucha simple fix - thanks!

In my case it's the same problem: the imatch option disapeared, and, yes, I had seen the options just given here, but the "update icloud library still is gray and I cant change that.

Does not work for me. Too bad.

I can check to add icloud music, but do not see this as an option for my Library:

Use File > Library > Update iCloud Music Library to update library.

Jim, cheers for that. The solution was so simple 🙂

This did not work for me. I emailed Apple. She said to hold option key and turn off Match and then back on again. However there is no Match to turn off. I did check the box in preferences for Match. After quite some time, as always, get same error unable to update at this time, error 4010. I've tried it from the account within iTunes store, to add this computer. Same thing happens. Match is working on my iPhone and my iMac. (however 7plus gigs of songs are just recently ineligible for Match). I've emailed Apple again. They will get back to me in a few days.

Got back to iTunes 12.1.. iTunes Match is not working too.

I still have the same problem. I called Apple just a week ago and they know (however not everybody there ...) the problem. They promised me that they're gonna fix it but I dont know how many days we have to wait more! At any case it makes no sense to change things at your own iTunes or match because the problem has to be fixed there (Apple).

in the meantime we have a not-working paid service!

Well guys try this on 12.1 or newer: iTunes menu -->Preferences-->General tab and tick off iCloud Music Library (your apple id should be here)

By ticking it off a new sub menu will show up under File-->Library-->Update iCloud Music Library. After you've clicked it look at the top right corner

of the iTunes window. You should see a spinning circle showing that it is uploading or comparing your songs with the ones in the Cloud.

It just works as Steve used to say 🙂

Cheers,

Martin

It doesn't work in my case because the option "update iCloud Music Library" still keeps gray. Apple told that the problem has to to with the combination "family subscripcion Apple Music + subscription (or recent ended subscription) itunes Match. This can only be fixed by Apple.

Nope! It gives the same error 4010 and tells to try back later. Apple messed up big time.

Why don't they tell them? I guess Apple isn't on top of things?

EDIT > PREFERENCE and then checking "iCloud Music Library' worked, my cloud music appeared. However, unchecking it doesn't make it go away, so that's bothersome. Logging out of my account/store does make it go away though, but then if I log back in, it shows up again, even though "iCloud Music Library" is unchecked. I also noted if you click your username and on the dropdown select ACCOUNT INFO, there's a "To share this music library..." option that I'm not sure used to exist. So for some of you, maybe make sure that's enabled.