HP Scan to Network Folder intermittent

I'm running Yosemite 10.10.4 with an HP Officejet Pro X576dw.

I can successfully scan to network folder. After a day or two when I attempt a scan, I get the message on the printer: "User name or password is incorrect. Make sure the credentials are correct in the configuration".

I reboot the Mac, and the scan works again.

This seems to be a problem with the Mac's communication with the printer.

Any suggestions?

iMac (Retina 5K, 27-inch, Late 2014), OS X Yosemite (10.10.4)

Posted on Jul 14, 2015 6:20 AM

17 replies

stianv

Level 1

8 points

Nov 10, 2015 10:59 PM in response to wa1oui

Thank you.

I ended up with installing a 3rd party SMB server (smb2) which the printer is compatible with.

mrsheps

Level 1

18 points

Mar 11, 2016 11:09 AM in response to stianv

Did you mange to fix this? I just bought the same printer and cant get it to connect to the network scan folder.

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HP Scan to Network Folder intermittent