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Back of Watch fell off

This morning when I took my Apple Watch (sports version) off the charger, the back stayed on the charger while the rest of the watch came off, connected to the back through a small ribbon cable. The back just fell off.


I use the watch pretty normally - wear it during the day, charge at night, wear it running for an hour 3 times a week. Don't wear it in the shower or anything like that.


I can place the back on the watch but it eventually just falls off again, and I'm sure the moisture seal is shot.


Looks like the back is just glued on and prone to falling off. Even my relatively ugly Pebble Watch used screws and a rubber gasket. Apple just squirted a bit of glue around the edge, pushed the back on, and called it a day.


<Edited by Host>

Posted on Jul 15, 2015 10:47 AM

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Posted on Jun 25, 2017 5:44 AM

Hey brother... I am from Nepal. I bought an apple watch but the back side of it is coming out. Don’t know how it came out. I kept it on charger the next day i saw the back part fell of while removing from charger. I know there is replacement of apple watch from Apple although retailers don’t provide those services. Please show me the way to do the replacement process.

201 replies

Jul 19, 2015 5:34 AM in response to Csound1

I had a Tissot Herrenuhr and the back fell off, such is life. How the back was held on is not important, that it fell off was (FYI, it was a pressure fit, metal on metal) reminding me that in the big picture when the back falls off you get it fixed or replaced and move on. Apple is an infant in the watch business, I won't buy one until it reaches version 3 or 4, I don't buy baby steps because babies fall down.


PS. If you want to see how a watch should be built look at Lange & Sohne.

Jul 19, 2015 6:42 AM in response to Csound1

Very nice looking watch!


I'd stopped wearing a watch years ago, other than a running watch while running. I tried a Pebble but, frankly, it seemed more of a proof of concept than something I'd wear everyday to me. The Apple Watch is the first watch I've wanted to wear, have enjoyed wearing. So, I'm really not a "watch person". I can recognize the appeal of the watch in your picture but have absolutely no interest in owning such a thing. I so rarely need to pound tent pegs. 😉

Jul 19, 2015 6:59 AM in response to IdrisSeabright

But that was (is) part of the appeal, it was so much better than it ever needed to be as a watch that it was something else. Maybe some Saxony craftsmen showing off their skills. As a watch it was fine, as are billions of others. As a thing it was simply extraordinary, it was in the family for 3 generations and it was a secondhand piece from the beginning, it was apparently totally unaffected by the passage of time, it just measured it and stayed exactly the same no matter how it was misused. I wish I had it 🙂

Jul 19, 2015 7:02 AM in response to Csound1

Apple glueing the back on the watch and the heat making the back come off is what this post is about, you need to take a reading comprehension course anyone can look at the words, understanding them is your problem.

dont bother replying to this message, I won't respond anymore to your apple fanboyism I like apple products but Apple fanboy I'm not, when there's a problem I say there's a problem not just say, oh the back was glued on my $740.00 watch and fell off, I must've wore it wrong next time I will keep it away from my wrist, I will just send it back to apple and wait a month until they fix it.

Jul 19, 2015 8:26 AM in response to IdrisSeabright

Csound1 wrote:


I had a Tissot Herrenuhr and the back fell off, such is life. How the back was held on is not important, that it fell off was (FYI, it was a pressure fit, metal on metal) reminding me that in the big picture when the back falls off you get it fixed or replaced and move on.


let me clarify something , if you pull the apple watch off the magnetic charger and the back comes off, there is a cable attached to the back that may be snapped depending on how fast you pull the watch off the charger, the watch can't detect your arm and apple pay will not work all health apps cease to work and the entire back has to be replaced.

Jul 19, 2015 9:55 AM in response to Kstud7

Kstud7 wrote:


let me clarify something , if you pull the apple watch off the magnetic charger and the back comes off, there is a cable attached to the back that may be snapped depending on how fast you pull the watch off the charger, the watch can't detect your arm and apple pay will not work all health apps cease to work and the entire back has to be replaced.

Ok, so get Apple to repair or replace it.

Back of Watch fell off

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