Apple Event: May 7th at 7 am PT
The popup appears pretty much daily, top right of iMac 27", simply says clock here to install and install now, both clickable. Obviously I haven't. What is it, and how can I remove it from my iMac? It is not appearing on my other Macs, all of which are linked by iCloud.
iMac (27-inch Late 2009)
You may have installed a fake "utility" called "Advanced Mac Cleaner." Like any software that purports to automatically "clean up" or "speed up" a Mac, it's a scam. To remove it, take the steps below. Some of the files listed may be absent. Back up all data before proceeding.
If you paid for the software with a credit card, consider reporting the charge to the bank as fraudulent.
Step 1
Triple-click anywhere in the line below on this page to select it:
~/Library/LaunchAgents/com.pcv.hlpramc.plist
Right-click or control-click the highlighted line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. Log out or restart the computer.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
Step 2
Move the following item to the Trash as in Step 1:
/Library/Application Support/amc
This time you may be prompted for your administrator login password. There's no need to log out after taking this step.
Step 3
Move this item to the Trash:
~/Library/AdvancedMacCleaner
Step 4
Open the Applications folder and move the item named "Advanced Mac Cleaner" to the Trash. Empty the Trash.
yorkmin wrote:
Hmm. Using successfully on all my Macs. Interesting to hear your viewpoint.
It's far from being 'his' viewpoint.
I have done the steps to remove it from applications, but about a week later I got the small popup int he top right corner of my Macbook Pro... I have done the "Go > Go to folder" search for all lines listed here in this thread but none of those searches results in anything... This is my first Mac and I downloaded Filezilla for a website course I am going to school for... I know exactly how it got on my machine, but no idea how to get rid of it.
Same exact thing happened to me! I know it came from FileZilla and I've tried everything in this thread but am still getting these popups. Any other suggestions?
Figured it out and thought this might help you since we've got the same issues -
I downloaded this adware cleaner and it found the files for me. It moves them to the trash for you and you just have to restart your computer. http://www.adwaremedic.com/index.php
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