iTunes Doesn't Recognize iPod (5th Gen Video 30Gig)

Hey i haev just bought an iPod nano - 3rd generation 4 gig. I plug it in the usb ports (have tried all of them) and when i do, it says 'connected' on the iPod's screen and begins to charge, except iTunes doesn't recognise it at all!!!! its veeeeeeeery annoying someone PLEASE HELP ME!

I posted that before and would just like to add that the iPod is listed in device manager under 'unknown devices', even though it is called iPod in that category!! If anyone has any help could you pleaes email me at lil_fez27@hotmail.com

Have u installed itunes yet? If u haven't u have 2 come 2 apple.com and click on itunes then download.

Yes i've installed the latest version of iTunes. After trying to fix it through looking through forums etc I spoke to HP technicians who couldn't help, microsoft technicians who told me to come here! And finally Apple technicians who told me that iPods won;t work on 32-bit vista and to try upgrade to 64-bit, so then i called HP again to see if my laptop was capable of 64-bit vista however it is not so now im just going to "upgrade" back to xp seeming it causes far less problems than vista.

my computer recognizes my ipod but itunes does not. i have windows vista and i have this $260 ipod w/ no music that ive had for weeks

i have windows vista and ive d/l itunes 7.5 multible times and searched through support for hours with no positive results.

My Itunes reads the serial number, but only charges the Ipod. I recently had a system crash and had to have my computer redo loosing all my files. Now I try to reload a new Itunes from my Ipod, and it only reads the purchased songs from Itunes, and not any of the songs I put in Ipod myself from cd's. I have over 8000 songs in Ipod, and 2900 of those were purchased from Itunes. Does anyone know how to do a full transfer from the Ipod back into Itunes. I have contacted Apple and the tech ended up hanging up on me.

Let me add this to the previous. I recently 'uprgraded to ITunes ver 7.5; I have 2 IPods - a 30GB and a 20GB (5th Gen ??). I had the 'will charge, won't recognize' problem with the 20GB then tried the 30 GB and it recognized and updated with no problem. Switched back to the 20GB and still have same problem?!?!

I was having the same problem. I just downloaded the newest version on itunes and for some reason my ipod would not sync. I was reading throught the fourm and trid a sugestion. All I did was press "Crtl,Alt,Delete" while I was in itunes. I chose the "end now" button while itunes was highlighted and opened itunes back up. It finally read my ipod and began to sync my new music. So, I hope that this will help anyone that needs it.

I did exactly what you said and now it works fine again!!! Thanks for the suggestion.

Hey everyone,

Similar problem, except now its branched onto another disfunction. Since Itunes wouldn't recognize my iPod due to the aforementioned problem, I unplugged and attempted to reset it pressing the menu and middle button down. However, now my iPod is continuously resetting itself. Without me touching it, you can hear the hard drive starting up and the silver apple logo flashing on screen, then it shuts down and repeats the process. I have tried resetting it again, plugging it into my MacBook again, plugging it into another computer, etc. This is so frustrating. In essence, because of a bug in Apple's own iTunes 7, I'm going to have to shell out another few hundred for a new iPod!!!??? This is enough to make me think about a Zune....so if there are any Apple tech's reading this thread, please notice you just might lose a huge portion of your LOYAL customers if you don't show at least some kind of concern...anybody have any ideas about my iPod though??

ok i have 2 ipods one being a 1gb nano and a 30gb video
i plug both of them into my computer and they wont pull up in itunes.
i had the problem of not being able to install itunes but i fix that
but now after i downloaded and redownloaded itunes 7.5 it still wont pull up.
its really starting to bug me
it just charges it does pull up
anyone can you help me?

My problem is similar. See my broth just got the new little video ipods and i have an older nano (the metallic ones) and when i try to open up his library and plug in his ipod, the itunes says that it doesn't recognize it. Is this because they are two completely different ipods? I thought you only had to have one library on the computer, but do you need a different library for each ipod. I've tried everything else. Please help.

I have experienced the same issue here with a new iPod Touch and a 60 Gig 5th gen, and a Nano. None worked when I got the Touch unless I first started iTunes. A re-sart seemed to get things going but iTunes still does not recognize any of them automatically. I have to open iTunes first, then they show up and mount.

Could this be a Leopard bug??

I am having the same problem. This seemed to happen after I downloaded about 10 songs. I tried to connect ipod usb to macpro. I tunes will open up and then, For a split second the ipod icon shows up then disappears from the desktop followed by an itunes error code. Asking to disconnect the ipod then reconnect again. If this didnt work to try reinstalling something from the OS-X LEOPARD install disk. I will have to recreate the error message and then post it on here. More details in a few mins. thanks, xdeepsea

I dont know what is going on. I connected and it transferred the music I was trying to update last night, now it works. I was on this for a couple of hours also trying to backup my downloaded music to c/d but wouldn't burn anything. Waisted 3 disks in the process. I am going to check the logs to see the error codes

These are the error messages I got last night when I performed c/d back up of itunes. I am having trouble finding the actual itune to ipod error codes. help?

iTunes: Burn started, Wed Jan 30 22:47:09 2008
iTunes: Burning to CD-R media with SAO strategy in MATSHITA DVD-R UJ-857E ZA0E via ATAPI.
iTunes: Requested burn speed was 28x, actual burn speed is 24x.
iTunes: Burn underrun protection is supported, and enabled.
iTunes: Burn failed, Wed Jan 30 22:48:31 2008
iTunes: Burn sense: 4/09/03 Hardware Error, Spindle servo failure
iTunes: Burn error: 0x80020022 The device failed to respond properly, unable to recover or retry.
iTunes: Burn started, Wed Jan 30 23:23:35 2008
iTunes: Burning to CD-R media with SAO strategy in MATSHITA DVD-R UJ-857E ZA0E via ATAPI.
iTunes: Requested burn speed was max, actual burn speed is 24x.
iTunes: Burn underrun protection is supported, and enabled.
iTunes: Burn failed, Wed Jan 30 23:28:05 2008
iTunes: Burn sense: 4/03/01 Hardware Error, No write current
iTunes: Burn error: 0x80020022 The device failed to respond properly, unable to recover or retry.