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iTunes Doesn't Recognize iPod (5th Gen Video 30Gig)

My iPod was working fine until I deleted songs that were all duplicated (using Anapod) and then discovered there weren't any songs left on my iPod.

I synced it back to iTunes and this messege popped out
"iTunes cannot read the contents of your iPod..etc etc" The gist of the message was that iTunes couldn't read my iPod and after I clicked the OK tab, the page sort of freezes and I can't click restore, so, its not possible for me to restore my iPod!

I've tried everything! Re-installing iTunes; disconnecting USB ports; resetting iPod nothing works.

AND

I have 15 video podcasts. in the Settings area, it says i have 15 but when I go to the menu section in the podcasts, i have 30! all duplicated!

so..

1. how do I restore my iPod
2. how do i get rid of the duplicates?

Dell, Windows XP Pro

Posted on Oct 30, 2006 3:54 PM

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Question marked as Best reply

Posted on Oct 30, 2006 4:08 PM

Go to the following link. It should help you out.
http://docs.info.apple.com/article.html?artnum=93716
116 replies

May 2, 2008 1:56 PM in response to podpet

*IF YOU ARE USING VERSION 7.6 OF ITUNES YOU NEED AT LEAST WINDOWS XP SERVICE PACK 2 OR WINDOWS VISTA...THAT IS WHY YOUR IPOD CANNOT BE DETECTED WHEN YOU PLUG IT IN.*

SEE I HAVE ITUNES VERSION 7.5 AND WHEN I PLUGGED IN MY IPOD CLASSIC 80GB ONE DAY TO UPLOAD SOME SONGS ON IT...MY IPOD WOULDN'T SHOW UP ON ITUNES AND A MESSAGE WAS SAYING MY IPOD REQUIRES AT LEAST ITUNES VERSION 7.6 TO WORK.

SO I TRIED DOWNLOADING WINDOWS SERVICE PACK 2 FOR MY WINDOWS FROM MY WINDOWS UPDATE IN THE START MENU...AND AFTER IT FINISHED IT SAID I WAS UPDATED ALREADY. SO SINCE THAT **** DIDN'T HELP ME, THERE WAS A LINK WHERE YOU COULD BUY THE XP SERVICE PACK 2 CD IF YOU COULD NOT DOWNLOAD IT...WHICH I COULDN'T. SO I ORDERED THE XP SERVICE PACK 2 CD BUT IT'S GOING TO TAKE 4-6 WEEKS. AND IF THIS DOESN'T WORK....I'M GOING TO BUY WINDOWS VISTA OR A NEW COMPUTER.


*YOUR AGGRAVATED CUSTOMER*,
JON STETTER


<Edited by Moderator>

Jun 7, 2008 4:57 PM in response to biggirl23

OK. I'm having similar problems. iTunes doesn't recognize my 30 G iPod, my wife's 30 G iPod, or my iPhone. All three devices cycle between being connected and disconnected. They'll charge, but that's all; they don't come up in iTunes at all. I've tried resetting all three devices - no change. Oh, and when I try to eject an iPod, the CD-ROM reader pops open instead...

I've uninstalled and reinstalled iTunes four times, tried all three USB ports, tried different cables, all to no avail.

I even tried installing an earlier version of iTunes, but it wouldn't even open; I got a message saying it couldn't read the library because it was created by a later version. Only option is to click 'OK' and iTunes shuts down, so I had it uninstall it and reinstall the current version again.

I thought maybe the USB connections had gone bad, but my camera hooks up just fine (again to each of the three USB ports).

Both iPods and the iPhone work just fine, but I can't add or remove any content.

Everything worked fine until a few days ago. I didn't change anything and all of a sudden this crap happens.

I've gone through this whole thread and it looks like lots of folks are having similar troubles, but nothing I've seen and tried so far points to a resolution.

I'm really getting ****** off - I'm just about ready to drop-kick all three of these things into the river and buy something that works..

Jun 7, 2008 5:11 PM in response to Paul DeCelle

iTunes doesn't recognize my 30 G iPod, my wife's 30 G iPod, or my iPhone. All three devices cycle between being connected and disconnected. They'll charge, but that's all; they don't come up in iTunes at all. I've tried resetting all three devices - no change. Oh, and when I try to eject an iPod, the CD-ROM reader pops open instead...


Under those circumstances, check for a Windows drive letter confusion. (That would certainly fit with the way the CD ejects when you try to fit an ipod.) See:

Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear

Jun 7, 2008 6:23 PM in response to Paul DeCelle

After my previous post, I took all three devices to the local Apple store, where iTunes recognized them immediately upon plugging in.

It turns out that my computer (built circa 2002) has USB 1.X ports and USB 2.X is required. You can buy a USB 2.X card at any electronics store for about $25. I'm going to try that tomorow & I'll let you all know how it works out.

I asked why the USB 1.X ports worked up until this point. The store tech used the analogy of running too much current through a circuit; the circuit will handle it for a while, but eventually it'll burn out. Makes sense to me, I guess.

BTW, until today, I wasn't even aware there was a distinction between USB 1.X and 2.X. How would I even tell which version my machine has? It would be nice if iTunes said, "Hey, you've got USB 1.X. If you don't get USB 2.X real soon, bad things will happen to your stuff."...

iTunes Doesn't Recognize iPod (5th Gen Video 30Gig)

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