iTunes Doesn't Recognize iPod (5th Gen Video 30Gig)

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iTunes Doesn't Recognize iPod (5th Gen Video 30Gig)

My iPod was working fine until I deleted songs that were all duplicated (using Anapod) and then discovered there weren't any songs left on my iPod.

I synced it back to iTunes and this messege popped out
"iTunes cannot read the contents of your iPod..etc etc" The gist of the message was that iTunes couldn't read my iPod and after I clicked the OK tab, the page sort of freezes and I can't click restore, so, its not possible for me to restore my iPod!

I've tried everything! Re-installing iTunes; disconnecting USB ports; resetting iPod nothing works.

AND

I have 15 video podcasts. in the Settings area, it says i have 15 but when I go to the menu section in the podcasts, i have 30! all duplicated!

so..

1. how do I restore my iPod
2. how do i get rid of the duplicates?

Dell, Windows XP Pro

Posted on Oct 30, 2006 3:54 PM

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Answer 1

Best reply

KaeBFly

Level 5

6,990 points

Oct 30, 2006 4:08 PM in response to podpet

Go to the following link. It should help you out.
http://docs.info.apple.com/article.html?artnum=93716

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Answer 2

KaeBFly

Level 5

6,990 points

Oct 30, 2006 4:09 PM in response to podpet

And to get rid of the duplicates just highlight one copy of each duplicate and delete it. You can have itunes show all duplicates so that you are sure you don't miss any.

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Answer 3

podpet Author

Level 1

0 points

Oct 31, 2006 6:41 PM in response to KaeBFly

Thanks for that link but I went there earliar and tried it, but it still doesnt work! I used Anapod (its not Apple supported) and I dont know if THATs what stuffed my iPod up, but I've used it several times before, and its fine.

iTunes still doenst recognize my iPod so I cant restore it to factory settings.

The duplicates appear in my iPod AND in Anapod, not in iTunes.

I ran a diagnostic on iTunes and it says that my iPod connection status failed. This is what its says:

No IEEE 1394 Host Controller found.

help (again)!!

Message was edited by: podpet

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Answer 4

podpet Author

Level 1

0 points

Nov 7, 2006 10:50 PM in response to podpet

ha this is weird. anyway. just incase anyone keeps check with this.. its all solved.

it so happens the iTunes I had was the old one (the first version of iTunes 7 and apparantly its bugged). so .. just d'l the latest version and install it, and you should be fine.

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Answer 5

Nov 29, 2006 12:37 PM in response to podpet

I had the same problem. I tried for hours to fix it with tech support. I eventually restored my computer system to a date when my i-pod was working, and it worked. If you have that feature trythat.

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Answer 6

Jan 15, 2007 7:44 PM in response to podpet

Hi,

Someone please help , I have iTunes version 7 and my iPOD is not popping up when I connect USB cable. It was working fine before but now I can not sinc music since iPOD is not visible in iTunes 7..please help

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Answer 7

tuneme

Level 1

0 points

Jan 20, 2007 11:19 AM in response to OCATORTIZ

Hi, I have the same problem with iTunes not seeing my iPod. Were you able to get it working? I would appreciate if you could let me know what you needed to do to fix it. Thanks.

Dell E310 Windows XP

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Answer 8

vonnos73

Level 1

0 points

Jan 20, 2007 2:34 PM in response to podpet

I have tried it all and nothing works. itunes doesnt recognize my nano... and by the number of views to this original message it must be apples problem...I am DONE. I will check back in a few days to see if they got it fixed

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Answer 9

Jan 25, 2007 8:52 AM in response to podpet

I have the same problem. When I plug in my ipod, itunes doesn't recognize it. itunes takes forever to open, then freezes the computer. i cannot click on anything in itunes and i can't close it. in order to close it i have to press CtrlAltDelete and End Task. please reply and help me!!

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Answer 10

Jan 27, 2007 3:57 PM in response to kprendergast

That is my problem too. If I plug in my ipod nano it wll charge but itunes doesnt reconize that its there and I can't sync anything. I've tried everything I can think of to fix it.

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Answer 11

Jan 30, 2007 8:52 PM in response to podpet

I am also having this problem I had a new harddrive put in my computer and had to down load 7.02. My ipod will not sync with itunes and will not export any new music that I have bought. Can you go back and still download the old version of i tunes? I have stopped buying music because I cant get it to download any of the new music I bought before I realized it wasn't working. I also have sometime a smany as 4 of the same songs. This makes me so mad and irritated. I am not that great with this kind of stuff and I think that sometimes if aint broke you really should'nt fix it.

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Answer 12

Milayo

Level 1

4 points

Jan 31, 2007 12:11 PM in response to Patrica Heard-Hopson

My computer crash yesterday, now my ipod will not sync the do not disconnect screen comes on both my ipod and itunes for about 60 seconds then nothing happens. I have down loaded the new update, what to do now.

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Answer 13

Jodon

Level 1

15 points

Feb 1, 2007 3:40 PM in response to podpet

Not a reply, per se, but an associated question:

I just finished loading 2 audio books with the iPod pluged in, but can't find a way to download them to the iPod. Never had this problem before.

I've unplugged and re-plugged without any success, but don't know what to do now. I'll reboot the comptuer and see if that fixes the problem. If so I'll report back.

Thanks guys...

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Answer 14

Jodon

Level 1

15 points

Feb 1, 2007 4:27 PM in response to Jodon

My problem is now a non-problem, must be this bloody computer. The re-boot fixed all and now we have updated the NANO with the latest audio books.

Jodon

Not a reply, per se, but an associated question:

I just finished loading 2 audio books with the iPod
pluged in, but can't find a way to download them to
the iPod. Never had this problem before.

I've unplugged and re-plugged without any success,
but don't know what to do now. I'll reboot the
comptuer and see if that fixes the problem. If so
I'll report back.

Thanks guys...

Reply

Answer 15

Feb 3, 2007 12:06 PM in response to Milayo

i accidently shut off my computer while my ipod was plugged in.Maybe that is the problem.

windows something or the other Windows XP

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