Cloud Music Library not responding

And why is this a fix when it's been working perfectly fine with the settings the way they are? Is this a new requirement?

Exactly... and it didn't work.

Yeah, I don't really want to turn off my firewall for any reason. I also tried the deactivating and reactivating of the Cloud Library and that didn't help either. Well, at least it's a widespread outage and it's not just my computer...

Hi, follow the steps in this link for windows computers, it fixed it for me! https://msdn.microsoft.com/en-us/library/ms751530(v=vs.110).aspx

Ok, now it is my turn...

The shared library “Cloud Music Library” is not responding. (503)

Check that any firewall software running on either the shared computer or this computer has been set to allow communication on port 443.

Also get weird response trying to Backup my iPhone...

From what I see here, I should be patient, and wait a while...

It's mostly just ******* me off at this point that they still say there's nothing happening, and on their updates page it says this issue was fixed hours ago. I've been having it all day, it was never fixed for me.

I did fully sign out of everything and resigned in, and for a minute it was almost updated (just missing the most recently added album) and running - I was even able to play a song that's only in my Apple Music. But after a few seconds it all putzed out again and I'm getting the same error.

Everything is still working fine on my iPhone, it's just my Macbook that's fritzing.

I just spent over 2 hrs on the phone with support. Had to call twice because I got disconnected after the first hour and spoke with 7 people in total only for them to tell me they are going to have to escalate it to the software team.

Add me to today's list of victims.

Thanks, on behalf of all of us -- sorry you had to waste so much time. The good news is, it's being escalated because of you and hopefully will result in a fix for all of us.

Queenie - on what updates page does it say this issue was fixed? Can you send a link or screenshot?

This is actually super useful, thank you!! Hopefully, it means Apple might finally be getting around to addressing the problem on a larger scale.

One more victim !!! I started panicking since I lost view of my collection in the Mac, but still is in my iPhone ...!!! ugh!!!!!

Love The 'Burbs!

Looks like I get to join the party... It has been showing up for me all day.

Hey pal, sorry! I just saw your reply.

So on their system updates page, they noted that there was an issue with the iTunes store, said to be connected with Apple Music/Cloud services. (timeline in PST)

And here's an article about the outages. Apparently, it's been happening quite a bit, and it's all iCloud related services that are really affected.

Thanks for the update! I usually check AppleInsider daily but all I checked today was 9to5 Mac and I didn't see an article there. I just got off the phone with Apple Support and they mentioned there was a server issue as well. Good to know it's not on our end! 🙂