Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

0 points

Cloud Music Library not responding

I'm trying to listen to some new artists that I've searched for in the 'new' tab in iCloud on my mac and get the following error message:

The shared library “Cloud Music Library” is not responding. (503)

Check that any firewall software running on either the shared computer or this computer has been set to allow communication on port 443.Cour

iTunes store samples and music on my mac are all playing fine, it's just everything that is streaming and it won't let me add the music either. I've not changed any settings and all is working fine on my iOS devices. Any ideas?

Posted on Jul 17, 2015 9:20 AM

Best reply

robert pfile

Level 2

155 points

Posted on Jul 17, 2015 9:37 AM

same here, is happening on two of my computers running yosemite and the latest itunes.

View in context

79 replies

Timmaahh

Level 1

0 points

Oct 13, 2015 7:32 PM in response to gfendick

Same Problem here. Started this morning. Replying in the hope of a solution

Nov 17, 2015 3:12 AM in response to gfendick

Same situation here 😕

Nov 17, 2015 3:35 AM in response to Nikitadvornikov

Yeah same situation is happening with me. I've not changed any of my settings and just went onto my iTunes to listen to music, and as all my music is in the cloud I can't listen to anything on my MacBook.

Tazique

Level 1

0 points

Nov 17, 2015 3:43 AM in response to gfendick

Just turn Apple Music off in iTunes settings, wait a minute and turn it on. All cloud music now is become available again.

Cloud Music Library not responding