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Error: -3259 Entourage could not retrieve mail

I am using Entourage 2008 (v.12.3.6 - 130206) on my MacBook Pro (with OSX v10.9.5). And have been having problems receiving emails. I keep getting this message ... Error: -3259 Could retrieve mail. Can any one help, please?

MacBook Pro, OS X Mavericks (10.9.5), Entourage: Mac 2008

Posted on Jul 17, 2015 9:01 AM

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Question marked as Best reply

Posted on Jul 17, 2015 9:02 AM

You could try deleting and reinstalling, but beyond that, contact Microsoft support. It is its product.

4 replies

Jul 17, 2015 10:24 AM in response to SwiftN

Before you get drastic... Here are partial results from page 1 of a Google search for [ mac entourage 2008 error -3259 ] (no brackets)

If I were you, I would probably start with the "general" articles = How-To: Dealing with error messages and solving problems... & The Error Page - Office Mac Help Site - MVPs.org

These folks MAY have some interest in making a living doing specific consulting work - but the articles are not soliciting in any way.



Feb 23, 2016 11:47 PM in response to SwiftN

Primary cause to get this error message are given below that will certainly aid you to accomplish root of error.


  • Because of improper SMTP configuration user get this error message.
  • Error 3259 occurs if wrong port is set for outgoing connection.
  • Because of issue in SMTP authentication also this error happens.
  • Server error is another error that’s can lead to this error.
  • Corrupted entourage database can also produce error code 3259.


Solution to solve this error has been mentioned beneath.


Follow the below steps:

Connect your application to Internet and log in your account. Change the SMTP port to 587 and for doing this;


  • Begin Entourage
  • Go to >>Tools >> Accounts
  • Double-click on account that you want to set up
  • Then go to >>Sending mail >> for advanced sending options.
  • Hit select Override default SMTP port, and put port value as 587.
  • Hit advanced options
  • Switch override SMTP association mode: 587
  • Hit OK to keep modifications and close Accounts
  • Clear Outbox, and launch test email.

Above steps may find out the solution of your entourage problems. If still you are getting the same error message at the time of sending emails then use third party tool like Entourage Database Repair Software. This software can resolve entourage error 3259 easily and fix other issue arising because of this error code. It is capable of repairing and restoring contacts, tasks, corrupted emails, calendar items from RGE file.

Error: -3259 Entourage could not retrieve mail

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