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Level 1

9 points

Iphone 6 safari redirects me to a spam website

Ok, so I was at my girlfriend house a couple of days ago and she told me that every time she used safari it would redirect her to spam websites. The situation was widespread on all her devices, and roommates devices. When I checked my cellphone to google it happened to me to so I quickly turned off my wifi and everything was fine. A couple days later I was surfing the web on my cellphone while I was at my house and it happened again. It was on my own apartment this time. I don't know what it is and whats going on. the website that always redirects is this website: abc.apportium. My guess is that is malware or a virus that is infecting my network Is there anything I can do to solve my situation?

Thank you!

iPhone 6, iOS 8.4

Posted on Jul 21, 2015 8:29 PM

22 replies

ismc20

Level 1

70 points

Jul 25, 2015 5:43 PM in response to serg407

Safari web settings on your iPhone, iPad, or iPod touch - Apple Support

serg407 Author

Level 1

9 points

Jul 26, 2015 4:13 PM in response to thomas_r.

Hi, I did the change right now, but it makes no difference. I have never jailbroken a phone or dowloaded apps not from the App Store. So I guess I have to talk to my service provider?

thomas_r.

Level 7

31,989 points

Jul 26, 2015 4:39 PM in response to serg407

If using Google's DNS servers didn't make a difference, talking to your service provider probably isn't going to accomplish anything.

I must say that I'm totally baffled. It certainly sounds like you have adware on the phone, but there's no known way of achieving that without a jailbreak or otherwise downloading an app from outside the App Store. Is it possible that someone you know has had unsupervised physical access to the phone and may have done something like that without your knowledge? This could have been done simply because he/she wanted to play some game or use some app on your phone, or it could be more malicious, involving someone who was trying to install spyware on your phone.

Aug 6, 2015 2:46 AM in response to serg407

I have the same exact issue !! Since I updated to 8.4 every link i open or browser gets redirected to some scam url and open the app store to install new apps. I am dissappointed by apple. This should not happen to non-jailbroken phones with just normal apps. So annoing ( btw I am developer and have sense of what I am installing )

Aug 8, 2015 8:57 AM in response to serg407

This issue happened because some malware entered one of your network PC/mobile and then probably you keep ur router password saved at browser, so it goes in and change the router DNS to something like 188.42.255.182 ip address.

So don't save any router password at any devices that connected to your router and change the ip address back to 8.8.8.8 and 8.8.4.4 see if it helps.

And install anti-malware software remove any malware for devices that connected to your router.

Aug 9, 2015 3:33 AM in response to serg407

Happened to me. Noticed that the primary DNS setting on my router was set to 103.43.75.60, and the secondary was set to 8.8.8.8 instead of the TPG DNS addresses (203.12.160.35 and .36).

103.43.75.60 resolves to www.google-analytics.com

Anyways, after setting the DNS back to TPG addresses, resetting my iPhone's network settings, deleting DNS cache, it was still happening.

Finally reset the router to factory settings and issue is now resolved.

bb_11

Level 1

0 points

Sep 29, 2015 11:22 PM in response to MinhDiesel

This helped me:

http://www.forthisproductions.com/tutorial/2014/6/4/block-webmobile-ads-that-red irect-automatically-to-the-app-store

Iphone 6 safari redirects me to a spam website