Songs keep repeating when I shuffle a playlist

On every iPod and iPhone I've ever owned:

I open a playlist and set it to shuffle. It does. I pause a song, put the device away, and press play a few hours or days later. The device remembers what I've already played so I don't hear the same song twice until I get through all, say, 250 songs on the playlist (unless I select a different playlist, manually select a song on the playlist, or close the iTunes app on my phone). As an illustration, using my iPhone 6 (still on iOS 8.3) last month I spent a week of commuting time, about 45 minutes a day, listening through a playlist and never heard the same song twice.


On my iPhone 6 since updating to iOS 8.4 (12H143):

I open a playlist and set it to shuffle. It does. I pause a song, put the device away, and press play a few hours or days later. It doesn't seem to remember what it's already played, so I end up hearing the same set of about 25-30 songs (with occasional randoms thrown in) every time I pause, put it away, and press play a few hours or days later.


Why doesn't Music seem to remember what it's already played? Is there any way of fixing this, or working around the issue so I don't have to keep hearing the same songs on a playlist?


On a possibly related note, I just connected my phone to my computer, and noticed that several of the songs that keep getting repeated show up in iTunes as having never been played. Has Music/iTunes stopped counting, or is this feature just not working any longer?

iPhone 6, iOS 8.4

Posted on Jul 23, 2015 9:12 PM

Reply
246 replies

Aug 25, 2016 4:39 AM in response to queue169

I am so glad I found this discussion. I thought I was cracking up, or doing something wrong. I have a playlist of 400+ songs which I listen to through a Bluetooth in helmet headphones when on my motorcycle. So it is very difficult to mess about with skipping songs etc. What it plays is what I get. My problem like everyone else is that every time I listen to this playlist on shuffle I hear the same 20 or 30 songs. I recently went away for 4 days, and listened to the playlist for 20+ hours and kept hearing the same songs over and over. Arghhh!

I have tried all of the solutions above, including wiping an reinstalling, deleting "up next" etc etc and nothing works. I have just upgraded to iOS 9.3.4 and still the fault remains. The problem is in the Apple Music app, obviously.

When I look closely in iTunes, 20 or 30 or so of the songs have been played 15-20 times each, while over 100 have had 1 or zero plays. Shuffle the whole list? You're joking!

I don't want anything fancy, I don't need to see album artwork, or shuffle albums, or genra, or artists or sort classical music by composer. I just want it to shuffle my playlist randomly, without repeating. Not much to ask, surely?

A few days ago I lashed out $1.50 and downloaded Ecoute Beautiful Music Player app. It has solved my problem. It instantly picked up all the music and playlists on my iPhone, and does what I want it to do. It shuffles my playlist properly. The only caveat is I have only had it a few days.

It has a lovely simple interface, and looks good. Maybe it does other things that people want. I don't know or care. I also don't particularly care how it looks either, although it does look good. I open it, find my playlist, hit play and shuffle and put it in my pocket.

And it works.

It doesn't talk directly to iTunes that I can see. It appears to suck the information out of Apple Music, so if you are constantly downloading or buying new music that may be unpleasant for you. But it is not an issue for me. I'm a dinosaur and listen mainly to my 60s and 70 music, and have no interest in changing it. Yes, I'm a dinosaur, but a happy one.

So, in summary.......a big raspberry to Apple for not fixing this problem, and congratulation to Ecoute for solving my problem for under $2.

Cheers Almostadr

Sep 26, 2016 10:45 AM in response to MajorIP4

Why is everyone marking MarjorlP4 answer as helpful. It did not answer the question asked and there is as of yet still no solution posted for this annoying problem. I actually have about 12 gigs of songs on my Ipod Touch and i go to all songs and hit play and then shuffle it.. so theoretically it could play over 115 hours without repeating a song. But no it repeats many of the same songs and never plays others. I walk 1.4 hours a day while listining and I don't want to pick out songs individually but this is annoying that Ipod and Iphone 6 do this. I am plenty computer and pc and ios savvy and I've seen no practical solution other that creating a huge playlist with a specific order and playing it without shuffle. That's just a pain in the..too much time.

Sep 26, 2016 10:55 AM in response to queue169

I have this problem as well with the Ipod touch and the 15 gigs of music on there. I go to all songs play a song then shuffle and it will play from my all songs randomly but for some reason it repeats many of the same songs and does not play others. While I see no easy solution there is one way but it is actually a time consuming pain and probably not worth the trouble. But.. solution: You create a large playlist from your songs that you have copied and manually renamed in an numeric or alphabetical order in the tags so that let say you have 100 songs with named 001somthing through 100something. Then create playlist and play without shuffle.

Or (without doing the above suggestion)

you could just go to all songs hit play on the first one turn off shuffle and just listen to all songs in alphabetical/track order.

Sep 30, 2016 3:01 PM in response to EchoBaby

i just got this apple 6 plus and recently went through the update to 10. Switched from a note(feeling like a mistake) oh switch they said, you'll love apple blah blah. Yeah not so much, although there are a few features I like. Not really a whole lot here that's all that great. so i have Apple Music and use it regularly at work 10 plus a day normally. i don't use a playlist like others are saying, I simple go into songs click on A song out of 400+ songs then click shuffle. It will run through the same series of songs regardless of what song you click on. Drives me insane, if there isn't any way to change this I'll cancle and move back to amazon music cause I heard they changed a lot and it's. a lot better now. I've done everything I can think of to fix it, but there arent to many settings to go through to change it haha seems like its gonna have to come in an update to fix it.

Sep 30, 2016 3:23 PM in response to Dpearson112

That's crazy. I called apple ystrdy and was told to upgrade to ios 10 but guess what, the ipod touch 5 will not be getting this upgrade. Why the rep didn't know this vital piece of info is beyond me so I may do what jhkim01 did and download cesium music app. So far it sounds as though ios 10 the repeating shuffle is still an issue. The rep did say to put in a ticket to their tech support. Ha! Well idk if it's worth it. Maybe those of you who have ios 10 this may work but I have to throw in the towel. I'm not buying the touch 6. I want to thank all of you in this forum for sharing my pain n sniff sniff and I hope you guys can find a solution, fingers crossed.

Oct 10, 2016 8:16 AM in response to hnnr03

Hi hnnr03 how are you? (salutations first). I just recently downloaded Cesium and I don't see the songs remaining/counter. So far I like the app the only problem I'm having is picking up from where I left off in the shuffle the next day. I have to shuffle all over again. I miss picking up from where I left off. Am I missing something? Is there anything you can suggest? I'd appreciate it.

Oct 14, 2016 8:13 AM in response to queue169

I have had this problem start for me a few weeks ago on my iPhone 5. Both problems as in the same 20 odd songs looping instead of the entire playlist and also random double ups. I thought it was the phone and as I was planning on upgrading I didn't bother to look for a fix. Well I got my 7 plus o tuesday and had my first playlist shuffle tonight and omg it's still doing it!!! What the **** not only was it looping a fraction of my top 500 playlist it also played the same song within 3 songs. Very frustrated to see years of posts with this issue and no resolve. Very sad face. Will have to have a decent look on iTunes and the phone on my days off. Also I noticed going through the up next list there was a gap in the list and when it hit that gap was when it looped back to the start. Not sure if that helps or has already been pointed out.

Oct 24, 2016 11:32 AM in response to EchoBaby

I have iOS 10 with the same shuffle problem as others are reporting, although mine has the additional problem tacked on: shuffle doesn't work at.all. (And no, I don't have repeat turned on or Repeat1).


Working with IT frequently in my job, I will submit a trouble ticket in the hopes that Apple responds appropriately. I suggest everyone in this thread do the same and encourage their friends to do the same.

Oct 24, 2016 12:13 PM in response to robinjy

I have submitted trouble tickets with Apple. Spoke with 2 technicians there since last spring. They believed that I had a corrupted Music App, and that even restoring to backup would just push the corrupted App back to my phone. So they had me completely wipe my phone back to new. I did that twice, and still have the problem. And I have to say - it is a real pain in the *** to go through that process (because they don't want you to restore from backup - so it is like starting over).


After a couple phone calls that lead nowhere - Apple support pretty much gave up. They stopped communicating with me.

Nov 6, 2016 2:27 PM in response to queue169

Just throwing in my two cents here. I've been noticing this problem for more than a year now. I'm always shuffling many songs and rarely listen to albums in order. I especially love shuffling all songs from an artist right before I see them in concert, and it's highly frustrating to have the same two or three songs repeating at different times. What's interesting is that Apple would display how many songs there are and what place you are in with that playlist, like 45/67 songs. This doesn't show anymore. It's crazy how a company that at one time focused all of their energy on music devices, that they can't even get it right with the iPhone. Pitiful is the only word I have for this. Apple, please fix one of the most basic functions. There's no excuse, just get it done.

Nov 6, 2016 4:33 PM in response to kaylub_purry

I've completely given up on using the Shuffle feature.


Not only does it start a new shuffle sequence every time I skip a song, it also tends to repeat the same songs in the playlist/album before it's played all available songs first.

On top of that, and I don't know if it's a memory limitation. If I stop playing music for a few hours and use my phone throughout the day, when I return to Apple Music, it'll never remember what playlist/album I was listening to. It always starts from scratch.

Nov 8, 2016 10:16 AM in response to Richard Zabilski

I gave up on the shuffle feature too. Started listening to albums in their entirety because shuffle was driving me crazy.


And guess what happens today? I am listening to a 19 song album, and around song #9, all of a sudden it is shuffling and I am hearing songs from #1 to #8. I skip forward, and again - songs that I've already heard. I open the app - and shuffle is not even on.


SNAFU.

Nov 9, 2016 1:23 PM in response to EchoBaby

The number of upcoming songs is listed in the Cesium screen that is beyond the main player screen. Just tap the icon below the play button to see the upcoming songs list as well as the previously played list. The songs should take up where you left off, though occasionally Cesium loses track lately. Generally not more frequently then once every couple of weeks. Still no repeats though.

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Songs keep repeating when I shuffle a playlist

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