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Level 1

10 points

safari not working properly, this url coming up http://x

My safari has stopped working properly, the homepage is automatically set to http://x&$search_param$=$search_id$/. I have tried to reset the homepage to the normal apple website but then when I quit safari and come back to it the same problem appears again. Safari will work if I tap into the url and search up a website (e.g. google) however when safari is opened or a new tab is open http://x&$search_param$=$search_id$/ This is what the url automatically comes up to. Is there a way I can just reset safari as a whole to get it back to normal?

MacBook Pro

Posted on Jul 24, 2015 2:19 AM

Best reply

D.Cohen

Level 6

8,588 points

Posted on Jul 24, 2015 2:25 AM

Go to Safari menu (At the very top right side of your screen next to Apple icon), choose "Quit Safari"

press "Shift" button and while holding this button on your keyboard single click on the Safari icon on your Dock.

Open Safari - Preferences - Privacy - Remove All Website Data.

Open the Go menu with Option (Alt) key pressed - Library - locate Safari folder and move it to your desktop.

Also, download and run Malwarebytes Anti-Malware: http://www.adwaremedic.com/index.php

You can also remove the adware blocking Safari manually using the steps provided by Apple: https://support.apple.com/en-us/HT203987

Also, I believe it would be a good idea to install AdBlock.

View in context

22 replies

Jul 25, 2015 10:15 PM in response to Linc Davis

Could you please help? Safari 8.0.7: How do I fix Safari after downloading AdwareMedic/Malwarebytes Anti-Adware?

Jul 25, 2015 10:44 PM in response to stevejobsfan0123

I'd rather not speak anymore of the external problem as I'm sure everyone meant well.

Jul 25, 2015 10:57 PM in response to anonymous178

What do you do after "Locate Safari in Library and move to desktop?"

Jul 25, 2015 11:15 PM in response to Linc Davis

Safari 8.0.7: How do I fix Safari after downloading AdwareMedic/Malwarebytes Anti-Adware?

Jul 25, 2015 11:19 PM in response to Linc Davis

https://discussions.apple.com/thread/7146390

thomas_r.

Level 7

31,989 points

Jul 26, 2015 5:01 AM in response to LizardMBP

LizardMBP wrote:

As a precaution for adware protection, I downloaded it. Selected, "Install from anywhere." Ran app. Screen started flickering. Safari glitches, more problems, and finally, Safari 8.0.7 is completely messed up.

It is extremely unlikely that this problem was actually caused by AdwareMedic. It's far more likely that this is either a coincidental problem, or that it was caused by whatever you installed that led to you needing to run AdwareMedic.

However, we can check to see what AdwareMedic removed from your system. You can get a list of all the files that AdwareMedic removed by opening AdwareMedic and choosing Open Log File from the Scanner menu. This will open the scan log, which shows everything that was detected and, if you chose to remove adware, everything that was removed. Post a copy of that scan log here.

If you have deleted AdwareMedic, you will still be able to find that log file here:

~/Library/Application Support/com.thesafemac.adwaremedic/AdwareMedic_log.txt

Jul 27, 2015 12:21 PM in response to D.Cohen

D.Cohen,

Thank you for your input.

What is the next step after moving Safari to Desktop?

safari not working properly, this url coming up http://x