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iPhone 6: Recently my iPhone 6 does not gets charged when I connect my iPhone to the charging cable. There is a specific position in which I have to connect my iPhone for it to charge. I tried using different cables but no success? What can be done?

iPhone 6: Recently my iPhone 6 does not gets charged when I connect my iPhone to the charging cable. There is a specific position in which I have to connect my iPhone for it to charge. I tried using different cables but no success? What can be done?


This has been happening from the past two weeks and I dont understand why should I keep my iPhone in a specific position for it to get charged. Also the charging stops in between and the phone does not gets fully charged.

iPhone 6, iOS 8.4

Posted on Jul 25, 2015 9:44 AM

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Posted on Jul 25, 2015 9:48 AM

If it's happening with multiple cables its unlikelay that there is a short in a cable, but rather an issue with the charger port in the phone. Make an appointment at an Apple Store.

27 replies

Jul 14, 2016 2:04 PM in response to tonyhayden

tonyhayden wrote:


I also have had this problem even with the new OS. It does not appear to be a power adaptor or cable problem as suggested by Apple - at least for me. As the problem got worse, I tried different outlets, power converters (from apple, i have several) and power cables (also from apple). It got so bad that even wiggling the power cord (from apple) failed in charging the phone. In frustration I powered down the phone and powered it back up. This solved my problem for about a week and then it started again. I have now temporarily solved the problem twice by a cold re-start on my iPhone 6 with iOS 9.3.2.


It seems there may be an OS bug or something with the phone that is doing this and not a problem with the cable or charger - at least for me. Dear Apple, can you do more research on this beyond assuming this is a power cable or power converter issue?


Thanks

It's not a software problem. It's dirt in the connector on the bottom of the phone. Try cleaning it with a bright light to see and a non-metallic tool such as a toothpick.

Aug 29, 2016 8:59 AM in response to RP01denver

I had this same issue. My power cord broke, so I bought a NEW power cord for the Apple Store. It worked great for a while, then it stopped working - it would not charge. After reading some of these replies, I saw that someone took their phone to an Apple Store and they did a reset and software update which took over an hour. I decided I would try the Reset myself. I went under Settings > General > Reset (scroll to the very bottom). I tried the "Reset All Settings" (it does not erase data or media) and this seemed to do the trick for me. It is now charging once again. However, once you reset you will have to re-enter a few things back onto your iPhone, such as: your WIFI passwords, finger print/pass key to unlock and backgrounds photos.

iPhone 6: Recently my iPhone 6 does not gets charged when I connect my iPhone to the charging cable. There is a specific position in which I have to connect my iPhone for it to charge. I tried using different cables but no success? What can be done?

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