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Cannot install Itunes on Windows 10

Hi I just upgraded and did a fresh install of Windows 10. Whenever I try to install itunes I get this error.

Not really sure what to do. Everything I have found online so far has been unhelpful. I ran in admin mode, compatibility mode, changed my amd video driver. It seems like a big mystery so far. It seems to have problems installing everything before Itunes in the packaged installer. This is the errors that pop up at the end of the install.

This is the only program I have had problems installing since the upgrade. Thanks for any info.

ITUNES -OTHER, Other OS, Windows 10

Posted on Jul 29, 2015 2:40 AM

36 replies

Jul 30, 2015 6:18 PM in response to turingtest2

Had the same problem trying to install the latest iTunes after upgrading to Windows 10. Followed your link above and downloaded the older version and it works fine. Thanks.

turingtest2

Level 10

274,540 points

Jul 31, 2015 2:37 AM in response to SuedeTumor

You're welcome. 🙂

tt2

old_chap

Level 1

19 points

Jul 31, 2015 2:40 AM in response to turingtest2

Everything is working fine, but I'm getting pop-up about a new version of iTunes - is it OK to install?

turingtest2

Level 10

274,540 points

Jul 31, 2015 2:45 AM in response to old_chap

You can try. Someone else reported that they installed the offered upgrade and things went smoothly. If it doesn't work out you can reinstall the other version.

tt2

RAIIIIN

Level 1

14 points

Aug 6, 2015 4:06 AM in response to turingtest2

Solution here : iTunes installation problem Windows 10

ratro

Level 1

0 points

Aug 26, 2015 8:52 AM in response to eigerkaltenstein

Have the same problem with installing iTunes on my newly updated Win 10 laptop. I used to use my i-devices with my PC laptop, so iTunes becomes an essential.

I have Mac as well, but Apple allows using iPod & iPad only on 1 laptop, even if You are logged in with your Apple ID on both PC and Mac. So if I try to use mi i-device on my Mac it will erase all my music and other data, no options! APPLE, THIS IS STUPID!

Much more easier just to drag and drop your music and files then use iTunes with lots of limitations!

turingtest2

Level 10

274,540 points

Aug 26, 2015 9:06 AM in response to ratro

Strictly the limitation is syncing your device with one library rather than one computer. See Make a split library portable for advice on how to put your library into a shape that can be copied from one computer to another (if it isn't already).

tt2

Aug 26, 2015 10:45 AM in response to turingtest2

Thanks for the help, OP here. I used the version for old cards and it worked. I actually forgot about this thread until I got the emails saying someone posted in it.

turingtest2

Level 10

274,540 points

Aug 26, 2015 11:15 AM in response to eigerkaltenstein

You're welcome. Glad it helped. 🙂

tt2

old_chap

Level 1

19 points

Sep 8, 2015 11:31 PM in response to turingtest2

Got a strange one - my brother's just updated to Windows 10 (from Windows 7) he couldn't get iTunes to work so we removed then installed from the link you gave.

The library appears, phone can be backed up with no problem but when he clicks on sync he gets pop-up that "This computer is no longer authorised..." (no doubt due to new version of Windows). So he clicks Authorise, prompted for Apple ID. When entered get "Accessing store" then returns to Enter Apple ID & Password. Trying again gives this error

Have even tried resetting password but cannot get any further

Any solutions / suggestions?

turingtest2

Level 10

274,540 points

Sep 9, 2015 12:31 AM in response to old_chap

Try the steps in If iTunes repeatedly prompts you to authorize your computer - Apple Support.

tt2

old_chap

Level 1

19 points

Sep 14, 2015 12:57 AM in response to turingtest2

Tried that over the weekend, worked perfectly

Thanks again for your help

turingtest2

Level 10

274,540 points

Sep 14, 2015 3:29 AM in response to old_chap

You're welcome. 🙂

tt2

old_chap

Level 1

19 points

Sep 17, 2015 4:14 AM in response to turingtest2

Not sure if you've noticed, there's a new version of iTunes (12.3) available it provides "support for ios9 and Windows 10" so hopefully will resolve the problems people have encountered

turingtest2

Level 10

274,540 points

Sep 17, 2015 6:19 AM in response to old_chap

Yep, saw that. Updated the user tip last night with the latest download links. 🙂

tt2

Cannot install Itunes on Windows 10