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Level 1

4 points

Windows 10 iTunes Unable to Authorize This Computer

I just had my laptop upgraded to Window 10 from Windows 8.1. After I first installed I received the prompt from iTunes that I needed to authorize this computer. I assumed this was normal since it was already authorized prior to the upgrade. After typing in my correct password, I know it works because I was able to login to iTunes Store just fine, I get the message "We could not complete your iTunes Store request. The requested resource was not found. There was an error in the iTunes Store. Please try again later." This is one of the errors I've received after successfully logging into the iTunes Store. When I first logged in, I got an error that said it was unable to authorize my computer which is why I decided to login to the store to make sure my password was correct and I was able to connect. Since Windows 10 just came out, I'm seeing nothing online on how to fix this potential issue with just Windows 10. For all the techno weenies out there, I have Windows 10 with iTunes version (who knows because WinX doesn't display it) but it does show it was installed on July 14, 2015 so I assume its the latest greatest. Anything else? Can anyone even begin to help? Much appreciated as we go down the path of dealing with another O/S release and all the aches and pains that go along with it. So far, I do like the GUI and how it looks.

Evil Intel-based Laptop-OTHER, Other OS, Windows 10 on an HP Laptop

Posted on Jul 29, 2015 4:51 PM

27 replies

Aug 11, 2015 1:40 AM in response to Hashman_Aus

I Have the same thing

Aug 11, 2015 1:48 AM in response to nic727

yesh you right this way its working on mac windows 7 visa but on wondows 10 no way working you need to run administration to transfer and maybe u lost ur apploc and song and all data

Aug 11, 2015 6:43 AM in response to jondomke

I know that the deauthorize-all suggestion works because I did it for my son's computer from my account when he upgraded to windows 10. But now that I've upgraded my own computer I can't authorize it ..... and I can't deauthorize all since I have to wait a year to do it again.

Help??

Aug 16, 2015 3:34 PM in response to Hashman_Aus

Thanks much. worked.

Aug 25, 2015 9:07 PM in response to jondomke

I experienced them same problem as originally stated. I had the problem that I couldn't de-authorized due to the once per year limit. So that solution was out of the question. I was however able to change the compatibilty settings for iTunes in windows, to be run in compatibility mode for WIN 7 and run as admin. The other thing I did was change the security permissions for the iTunes folder (C:\Program Files\iTunes) to allow full access for all users, admins, system level, creators, everyone, trusted installer. After restarting iTunes I was able to successfully authorize my computer.

hazel888

Level 1

0 points

Aug 26, 2015 5:10 AM in response to nic727

It did not work for me

hazel888

Level 1

0 points

Aug 26, 2015 5:27 AM in response to Hashman_Aus

It did not work for me...

Sep 19, 2015 5:10 AM in response to Hashman_Aus

This worked great. I then did a little Google research and found that I could modify the iTunes shortcut to make iTunes run as administrator. Thanks to all who helped me with this.

Sep 23, 2015 11:47 AM in response to jondomke

absolutley spot on.... messed around for ages and then logged into itunes as admin and it worked a treat.

Itunes though... worst piece of sortware I have ever encountered..

mm341

Level 1

0 points

Jan 2, 2016 7:40 PM in response to Hashman_Aus

Thanks so much for the easy solution to a problem that was driving me crazy. Nothing else I tried worked and I kept getting that annoying message. Maybe you should be writing how-tos for Apple.

Lam.vic

Level 1

4 points

Jan 16, 2016 5:36 PM in response to jondomke

Same issue, and neither of the suggested solutions worked for me (Run as Administrator, and deauthorize+restart). I still don't have the option to authorize the computer. An additional note: since I no longer subscribe to iTunes Match or Apple Music, Apple has deleted several of my songs that I had before I subscribed to either services. Awesome...

Mar 9, 2016 4:20 PM in response to nic727

go to the top left hand corner where their is a half shaded box.
Click on the box
Then go down onto itunes store and click authorize this computer
✅

Windows 10 iTunes Unable to Authorize This Computer