Itunes 12.2.1.16 The song titles disappear when selecting tracks in Artist or Album view and only return if you right click and uncheck selections????

The iTunes installers section of the user tip has direct links for every installer back to 11.4 if you want to try to locate an older build that works correctly. Note however that your current library may not open in a previous build. You can use the method in Empty/corrupt iTunes library after upgrade/crash to restore a dated version of the library compatible with the build you've installed. You can update the library with new media, but you lose ratings, play counts and playlists created since the archive file was made.

tt2

Well, I uninstalled everything and used the "older video cards" exe but I am still encountering the same issue. Maybe it's a windows 8.1/10 issue. I don't know. I am out of options. I guess I'll just have to live with it. Don't know what else to do. Troubleshooting with Apple will just walk me through all the steps you have given me and other stuff that I don't think will fix the issue. Hopefully enough people will complain about the issue and it will finally be addressed.

It isn't a common problem or I'd have seen more evidence of it here. I'd use iTunes Feedback if you don't want to open a support case. After all they cannot fix a problem they don't know about.

tt2

I guess I'll just have to live with it then. Or continue to use other third party programs with zero issues. It's sad when third party software developer's seem to handle Apple better than Apple.

I just wanted to add my experiences also. I'm running the latest iTunes on Windows 10, everything is up to date. iTunes is running very slowly, especially when scrolling and opening an album to view its tracks. It often crashes, all of my albums have been re-sorted under the wrong artists for some reason, iCloud changes are not saved and keep reverting back to incorrect artwork and information, the store is very slow at opening pages despite a good internet connection, a plethora of graphical bugs and glitches are among a few issues that I've had.

Even on my old iMac, things aren't much better, as all of my downloaded iCloud music disappeared so have to re-download all, wrong artwork etc, but the Windows version is the worst version by far. I've been using iTunes since around version 5 or 6 (when it came on a disc!) so like to think I'm somewhat of an experienced user, but this latest version really needs sorting out.

If it wasn't for needing it for syncing my iPhone, I would have ditched it a long time ago. I have discovered a third-party music organiser/player that blows iTunes out of the water, but obviously can't sync iPhones with it. I won't name as I don't want this post to be deleted. It just shows what iTunes could and should be, not this mess from such a large corporation such as Apple. Don't they test software anymore these days?

Can you IM me here with the third party software? I too would love to try it if it will keep my library sorted and working properly. I like iTunes, but it hasn't worked right since version 9 or 10 I think. I will probably be starting anew with Windows 10 or maybe even Windows 8 (software so glitched and poorly developed that MS had to skip an entire version.... smh). I would much rather have a MAC of some type, but unfortunately I can't afford one at the moment. I am just hoping that Apple will fix iTunes, but I doubt it will be fixed. If there are 100 out of 100,000 people having the issues we have, it's not important enough to address. Maybe if 1,000 people had the issue then they may perk up their ears. Of course, if I were running a business, I would want to please all my customers, not just the ones who's software is working just fine. I would address any glitches or problems. But hey, that's just me.

There is no private messaging on ASC, but perhaps you two already know each other in another sphere. Either way I don't see why mentioning alternate software here would cause a problem unless it is nothing but a blatant advert. I will suggest MediaMonkey from time to time when it seems like a good fit for the needs of somebody here.

tt2

II've mentioned other companies and my posts have been deleted. I cannot tell you how many of my posts have been deleted for some reason when I've seen others posting way worse than I have and even bad mouthing Apple.

It is probably a combination of context and who else is following the same threads. Anybody who has reached level 2 (150 points) can report posts they think breach the terms of use. No doubt some report more than others, and have different views on what they consider reportable. The moderators are supposed to apply the rules consistently, but that obviously isn't easy. Bad mouthing Apple is more than likely tolerated to a degree. Apple can handle a little criticism.

tt2

Ok, turingtest2, here's some new information. This is indeed Apple's issue, not its users. I will tell you why. I bought a brand new hard drive, installed Windows 8.1 64bit from scratch. Installed iTunes 12 64bit as well. It's still doing the disappearing songs deal when you right click on the album. This has got to be an iTunes issue that REALLY needs to be addressed. This is a brand spanking new installation of Windows. And Windows 8.1 at that. I was using Windows 10 last where this was happening. It can only be the fault of the program, not the user. Unless there is something in the graphics software that hates only Apple products but loves everything else? But that is REALLY stretching. Anyways, I confirmed it is indeed Apple and not the user so hopefully they will hear of this, see this, or however they find out, get on the ball, and fix iTunes. I am trying to be optimistic here, but it truly is hard to do when it hasn't been fixed for quite a long time.

Given the silent majority of happy users it is more likely that iTunes and your graphics drivers are not getting on rather than a general problem. If it were happening to everyone the boards would be full of reports. For Apple to start working on a fix they first have to know something needs fixing. You can report the issue via the relevant feedback form, e.g. iTunes Feedback, and/or make use of Apple Bug Reporting. Include details of your hardware and what builds have exhibited this issue.

tt2

II still think it's Apple because I'm not having any other graphic issues with any other program, game or software. Just Apple's iTunes. And this thread wasn't opened by me but another who is having the same issue. Perhaps there are people who are using alternative programs because of the many problems with iTunes on Windows machines. Perhaps they just don't care to report them. Who knows. I just feel that this is an issue with 12 because I believe I ran 11 on the same laptop and didn't have this issue. I could install 10 or 11 to verify.

I'm sure 10 and 11 will be fine, particularly if they worked on the same system in the past. Apparently iTunes has some 800 million users. A problem that affects any significant minority will show up here fairly quickly. I'm not saying you are alone, but this issue seems rare enough that it may well not be on Apple's radar. I'd expect a combination of factors to be involved some of which will be common to those affected. I cannot report it since it isn't happening to me and I cannot test any settings that might affect the behaviour.

tt2

Turingtest2, I installed iTunes 12.3 on my desktop PC, which has a brand new hard drive, new motherboard and still sporting a very good graphics card. Now, I know I had iTunes previous versions on this PC as I had this PC before I bought the laptop. Those versions of iTunes worked fine, well, as best as they could anyways. Now, I am not one to continue to gripe about things but this is a totally different PC running yet again a totally different OS (Windows 7) and still the songs disappear. Could it be that it is indeed Apple's fault and they just refuse to fix it? I don't see this problem recurring on two separate systems, which have run three sets of OS'. It's just not likely that this is a user or a graphics issue. I really think this is indeed Apple's problem and I think I will be submitting a ticket to them. The chances or the odds that this is happening to the same person on two separate machines are pretty crazy. I was really hoping that this would not be the case, but even my games and other graphics heavy programs and software run smoothly and much better on this PC than my laptop, so I know it is not a graphics issue.

As I said before Apple cannot fix problems they don't know about. They don't monitor these boards for feedback or bug reports. Use the links I gave earlier.

tt2