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Level 1

1 points

Installed Windows 10, but can't get audio jack to work!

Hi,

I upgraded from 8.1 to Windows 10 and everything works great. The only issue is the audio jack - I can't use my headphones, because it doesn't work.

I tried to remove the driver and reinstall it and also have it selected as the default device. Windows troubleshooting can't find any problems with it, but there's just no sound.

I googled a bit and didn't find anything that helped me so far. Any ideas?

Thanks

MacBook Pro with Retina display, Other OS, Windows 10 / Yosemite

Posted on Jul 31, 2015 6:38 AM

Best reply

samwrn

Level 1

5 points

Posted on Aug 5, 2015 12:52 PM

Found a fix for this.

1. Right click on the sound icon on the task bar

2. Click playback devices

3. Left click on the headphones, then click on properties

4. Go to advanced

5. Select: '2 Channel, 16 bit, 44100Hz (CD Quality)' as the default format

6. Test and it should work, then click apply and you're done.

Hope it helps, tried this on a MBP 13" Retina late 2013

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18 replies

Loner T

Level 9

59,471 points

Aug 11, 2015 1:51 PM in response to Shdy_IIV

Shdy_IIV wrote:

... but somehow, just 4 days later I now have no sound anywhere at all anymore, the computer doesn't recognize my headphones when I plug them in and the red light that Loner T mentioned is shining brightly out of my audio jack. 😟

The analog/optical microswitch is stuck in the optical position. Try the SMC Reset and NVRAM Reset.

Jun 14, 2016 3:03 AM in response to samwrn

Great! Solved my issue

Loner T

Level 9

59,471 points

Jun 14, 2016 7:36 AM in response to Shdy_IIV

Do you have a faint red-light in the Audio jack?

Installed Windows 10, but can't get audio jack to work!