Apple music plays song but there is no sound - iPhone 5c

Sir,

Before you criticize others, you should know what you're talking about.

Do you work for Apple in any capacity? If so, let me know so I can report you to HR for maligning another user's efforts to help.

Get a life bro.

Just joined this forum today in order to post a flame? Trolling grounds elsewhere drying up? Aren't there online courses that teach you to say things more original than 'get a life'?

Maybe if you had read the thread and understood what the OP did, including restoring to factory settings which closes and signs out of everything, without success, you would understand how the advice you admire so much wouldn't have helped him. Maybe if you read the forum terms of use you agreed to, you'd know that this is a user-to-user forum

Hi. I tried all of the techniques described in the posts, and none of them worked for me.

I otherwise have no problem with sound (rings, text alerts, music with the phone speaker, headphones, bluetooth speakers, - Spotify, etc.) It only gives me trouble when I try to use Apple Music.

I'm disappointed, but glad it was only a free trial.

I guess I will just have to stick with Spotify.

p.s.: I have an iPhone 6.

I have this problem when my wifi is down for anyone who has this issue if the update doesn't work or doesn't need to be updated try switching to data if you are on wifi

My wife's iPad suddenly developed this problem tonight (no idea what happened) - sound everywhere except in music playback - your hard reset suggestion worked perfectly and back to normal. 🙂

I was having the same problem and this fixed it! You are a genius!!

Thanks for an intelegent answer to a pretty straight forward problem. The simplest strategy is almost always the best.

My phone did this too after I updated it just restart your phone shut it down all the way then turn it back on

This worked! Thank you so much. I was baffled, and worried my old 5S was on the way out, but this solved it quickly and easily.

You are awesome thanks!!

You are such a genius. God bless you

That worked perfectly! Thank you 😊.

Thank you. That worked.

Hello! I encountered the same problem and i followed your instructions but then after signing in again i lost all my songs. Do you know how i can get them back?thanks