Amazon crashing Safari today. Had to force shut down.

Ok, so I jumped the hoops and loops over at Amazon help and finally got to online chat with customer-no-service. They transfered me to tech support which was even unbelievably worse. They said they would report the problem but I really have no confidence whatsoever that they will report it correctly or even at all.

Try going in via Kindle.com if you are still having problems. Hope that helps someone out there. At least it is a temporary fix until they wake up. Cheers!

2009 iMac | Yosemite 10.10.4 | Safari 8.0.7

This happened to me an hour or so ago, and I thought my 6 year old iMac was finally going to video card heaven. Relieved to not be buying a new machine this weekend, and hope that Amazon gets its act together quickly.

It would be interesting if after the problem is resolved by Amazon, one of the more experienced users could explain what happened. It seems unusual that a defect on one web page could hang the entire computer, and not just the application. Just curious.

Amazon is now working properly on Safari. I also found that PCs were affected as well, so maybe that's why Amazon fixed the problem quickly. I'd still be interested in an explanation, if anyone out there knows.

Hi: I have a MacBook Pro mid-2009 with OSX 10.10.4 and Safari 8.0.7 and Amazon today crashing my Mac. Deleting cookies do not solve the problem.

I have a 2009 MBP on 10.9.5 and Amazon's home page has crashed it twice today. Pretty sure it's the carousel, when my MBP crashes there's a weird graphic glitch over the carousel. I was afraid it was my GPU going bad...whew!

Amazon crashed my iMac, but not my MBA or iPad. Something on the web page is at odds with the graphics cards in some but not all Macs, etc. Up to Amazon to fix this. The last time this happened, PCs were also affected, so maybe it will be fixed soon.

Same problem here on a 2009 MBP. The animated banner on the homepage glitches and freezes the entire system on Safari, forcing a hard restart. Chrome works fine.

I started noticing Amazon crashing my MacBook Pro today. Sounds like the same problem reported by everybody else.

I have a mid 2009 13 inch MacBook Pro running Yosemite 10.10.5 and Safari 8.0.8.

Will be interesting to see what the solution is.

Well I'm glad I'm not the only one seeing this weirdness. 😕

Seeing same issues as OP and others on a Mac Mini (Early 2009) OS 10.10.5, Safari 8.0.8

It only does it for me on Amazon's front page and I'm 99% certain it has to do with their child-window that plays video ads that loads at the top.

If I leave that front page up for more than a few seconds, my OS locks, not just the browser. About every 20-30 seconds after it locks I get monitor-wide narrow pixelated-looking bands that flash briefly on the monitors. Nothing responds and the only option is to hard-power off.

I can browse anywhere else on Amazon without issues, other sites fine too. Tried rolling back Java, no luck.

Bad codec maybe?

It behaves like a bad video chipset when it locks-up, especially with those horizontal flashing artifacts I get. I thought my old Mini finally checked itself out for good until I found this thread.

Everything else on my Mac is working just fine, websites and all.

I was going to say oddly enough my MacBook Pro (13-inch Mid 2012) OS 10.10.4, Safari 8.0.7 doesn't have the issue but as I was typing this I noticed the version diff. UGH. Going to update the MBP for giggles and see if it develops the issue.

Well that shot that theory. Updated my MBP to the same as my mini, it doesn't lock up on Amazon's front page.

Different video chipsets perhaps. I'll check Safari settings later and compare. Weird freakin issue.

This just started happening to me tonight! Amazon homepage crashes Mac both in Safari and Firefox. Same symptoms as everyone else. I noticed that when you go to the Amazon homepage it now adds Ajax to the URL. I don't recall it doing that before. Any solutions??

Late 2009 MacBook, OS X 10.9.5, Safari 7.1.8, Firefox 40.0.2.

Same thing with me on MacBook Pro (13-inch, Mid 2009) Yosemite 10.10.5 and Safari 8.0.8. Not happening on my mid 2011 iMac. I agree with 10-32 that it seems related to the image loading at the top. It's happened several times and it's very frustrating. Now I'm simply avoiding that page. I have been able to get out of the situation a time or two without a hard restart, though, by either hitting command-option-shift-escape (worked once or twice), or selecting another program on the dock and then putting the machine to sleep.