iTunes On Windows 10 - Won't Install

I found a number of versions of the setup program - about 75 of them, many different ones, got rid of all of those. Don't seem to have ANY Apple apps in this computer at all.

What is AV software? audio-visual?

Tried another install of the setup and found out where to go to 'run as administrator' but nothing was different and got the same error.

My son should be here tomorrow, he does a lot of computer work, but hates Apple, so may not be able to help, but I will see what he can do....

Thanks for your help, I will get back to the forum if he can't help, or maybe search around and try to find a phone #.

I meant anti-virus. Sorry for being obscure. 😊

I'm sure your son will be able to decipher my suggestions.

tt2

Thanks for posting "Troubleshooting Issues with iTunes for Windows Updates". I followed the instructions (bout half way) and was able to install latest iTunes after rebooting. I had tried installing iTunes several times but was not successful; I got useless message that "errors occurred during installation" - "finish to exit setup". Had to link new iPod 6th generation after receiving replacement for original iPod. I had updated to Windows 10 prior to receiving new iPod. How frustrating. Your advice worked!

Gerg6z

You're welcome. Glad you got it fixed. 🙂

tt2

Well, my son stopped over today... went through all of your suggestions, browsed various websites, support sites, etc.... worked on it for maybe an hour. Couldn't get anything to work and was getting the same error messages as I...... he then tried a site called Ninite (sp?) which in his words "forced an install."

It is in, and working. He is a computer tech for a national corporation and is sometimes involved in the customer service end of things. His firm is having a lot of issues with Windows 10 and their software. Thought that might be one issue, but then went back into the Apple help forums for installation trouble, and couldn't find anything where Apple is providing support for Windows 10... so he wasn't sure where the problem lies.

I honestly have no clue what happened, but I now have ITunes. Thanks again for providing some suggestions.

Glad to hear you got there in the end. 🙂

tt2

I tried both of these and they didn't work, the article, the information from turingtest2 (except current version of itunes), and even unchecking "read only" in properties for Program Files and Program Files x86.

I'm pretty sure that those helped, but I only rid myself of the issue when I did the following:

Go to C:\ProgramData (a hidden folder) and delete both "Apple" and "Apple Computer" folders.

Hit the windows key and type regedit to open the registry editor.

Go to HKEY_LOCAL_MACHINE > SOFTWARE and delete the "Apple inc." and "Apple Computer Inc." entries.

This helps eliminate any dead links.

Frankly, this whole experience makes me hate windows that much more.

Thank you so much! This was the very thing that solved 8 hours of a painful process! I can now finish my new iPad Pro 9.7" set up! Wow!!

You're welcome. 🙂

tt2