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i can't update nor downloading apps in app store

can someone help me ...

i am using an Iphone 5s , ios 8.4.1

my phone just happens to be stuck at waiting while updating and downloading apps in the app store

i had tried to reboot , sign in & sign out my itunes acc ...but it still doesn't worked out ...

can someone tell me how to fix it ?

iPhone 5s, iOS 8.4.1

Posted on Aug 15, 2015 12:59 AM

Reply
20 replies

Aug 29, 2015 7:21 AM in response to odysseus

Fascinating maybe, pain in the arse definitely. I re sent a feedback note. So I hope they are awake.


It is definitely a Server side issue, due to a local code bug in 8.4.1, either a problem concerning user authentication, (DNS settings between servers) or a local bug in the way data is sent to and from the iCloud identify check server. Or some other form of black magic.


That would be why a sign out/reboot/sign in to iCloud saves it for a few minutes and then the problem comes back. (program fork error?)


Whatever, it did not occur after 8.4.1 update, but just over the past week. My iPad mini on OS 8.4 is fine. So definitely a code problem in the last updates (I have seen the same from people on this forum with the latest 7. whatever as well.)


And; there is an IOS update in the works (9th September?) and they are probably tweaking the servers in general for the new functions, or announcement or other fun.

Sep 12, 2015 7:35 AM in response to Corvette2

Same issue here

ipad 4 with 8.4.1 (latest update) I can open the AppStore, I can search see all the apps... But if I try to install, or re-download a previously purchased app, I get a spinning ring, no error, no message, just a spinning ring (also no play or pause icon inside that ring). I can tap that ring and it goes lighter, but no change.

Also no grey icon / download in progress / appears on my home screen.


i tried shut down & start as well as soft restart , also logging out of and back into icloud as well as itunes&appstore and I did reset my network settings. No change.


my iPhone 5S same account same settings, same wifi, works perfectly fine right next to it...


a solution would be appreciated ! Jo

Sep 12, 2015 7:52 AM in response to odysseus

I Did all your steps and the family sharing ing is displayed after a short moment of spinning wheel thing...

Still no luck...

Also my iPhone works in the same wifi network, so I can rule out any router or connection problem really.


i Just tried something funny, I went to settings and logged out of the AppStore and iTunes Store. The I went back to the AppStore and tried downloading a free app. Same result, BUT I was never even asked for my Apple ID... so to me it looks like indeed the AppStore has problems even connecting to the server for authentication or to properly run that part of the software... It hangs BEFORE it even starts the process.

Despite that I can search the AppStore and all the images and app info etc... is there


CHeers jo

i can't update nor downloading apps in app store

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