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QuickTime 7.7.8 no longer installs on Windows 10

Why am I no longer able to install QuickTime v7.7.8 on Windows 10? I get a message that it can only be run on Windows Vista or 7. The last version that was able to be installed was v7.7.7. Why did the install get blocked as of v7.7.8? Why is Apple Software Update still only offering QuickTime v7.7.6 under New Software even though it is no longer the latest version?

iPad Air 2 Wi-Fi, iOS 8.2, null

Posted on Aug 21, 2015 10:47 AM

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47 replies

Mar 20, 2017 4:18 AM in response to godsheart12

RIP QuickTime for Windows. Apple is "deprecating support" for the application, and will no longer patch security flaws in the software.

In this regard, QuickTime for Windows now joins Microsoft Windows XP and Oracle Java 6 as software that is no longer being updated to fix vulnerabilities, and subject to ever-increasing risk as more and more unpatched vulnerabilities are found affecting it.

So, Windows users should uninstall Quicktime. How to do so is detailed here:

https://support.apple.com/en-us/HT205771

Mac OS users should not do so as the security risks that have prompted this do not affect the Apple OS.

Aug 27, 2015 12:42 AM in response to Jacumba

I have the same problem, not being able to upgrade to version 7.7.8 from 7.7.7.


I cannot uninstall version 7.7.7 as well. I get this error message

User uploaded file


The text is in Danish and says something like this: An unexpected error has occured during installation of this package. It can indicate, that there is a problem with this package. The error code is 2229.


I'm using Windows 10, which has been upgraded from 7 -> 8 -> 8.1 -> 10

Aug 27, 2015 6:51 PM in response to jjj4444

Based on Apple's website the installer for QuickTime 7.7.8 is for Windows - Vista or Windows 7 only. So Apple right now doesn't have a QuickTime installer for Windows 10. I upgraded a Windows 7 computer to Windows 10 without reformatting the hard drive. Because Microsoft sent me Windows 10 online. The Windows 7 computer already had QuickTime 7.7.7 installed when I upgraded to Windows 10, and QT is working fine, so it's compatible with Windows 10.

I don't know if Apple will have a installer for Windows 10, where browsers seem to be doing away with plug-ins or so they say. I've seen online where some websites are showing a QT installer for Windows 10. That would be risky getting a QT installer not from Apple, you don't know what's included in the installer.

Aug 28, 2015 2:29 PM in response to Keith Weisshar

Same issue here - I use Patch My PC Updater software and it keeps warning me that my Quicktime is not current (7.77 installed, 7.78 available). But like you when I go to the Quicktime update page & download the update, I then get a message that the 7.78 is only for Windows 7 / Vista users. Perplexed and hoping someone from Apple clues us Windows 10 users in soon .....

QuickTime 7.7.8 no longer installs on Windows 10

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