Is iCloud compatible with Outlook 2016?

I've installed Windows 10 and Office 2016. I also installed iCloud and every time I try to access it and synch with my Outlook 2016, a window pops up and says top Repair iCloud installation, then Restart. I've done this twice but still no go.

Is Outlook 2016 too new??? Or is it Windows 10???

Win 10 MSO Pro 2016

Posted on Aug 21, 2015 3:00 PM

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Question marked as Top-ranking reply

Posted on Sep 10, 2017 3:20 PM

Hi all,


I have had this horribly caught amidst the problems I was facing with Windows 8.1 and then I installed Office 2016 and was cruising towards setting up Outlook and some other very essentials for me like Visio and Project. As I needed my iPhone to be simultaneously working on synchronisation as the newer version of Office I was moving quickly iCloud sync app (the recent latest version) has also been installed and immediately after then I realised the grave mistake I did. Any of the Office app would not load and seems some repair would try to solve and crash soon. My emails on Outlook have entirely messed up my situation and I lost good amount of time, money, clients relations and peace of mind. I worked out the best and researched as most of the systems around are predominantly Windows based. Unfortunately I have to do this research and felt this will help you all too.


Office 2016 is backward compatible. Make sure to skip the entire iCloud family of 6.X.X.X version updates while tracking the older versions and see for a stable version.


Yes, Microsoft acknowledge Apple released this version but I don't feel its worth wasting time as neither would compensate any ones loss.

iCloud for Windows 5.1 supports Outlook 2016 -


So, try downloading version before 6.0 as I could find some on filehorse:

http://www.filehorse.com/download-icloud-control-panel/old-versions/

I used the iCloud version 5.2.1.69 and it worked. Office 2016 has been loading with older versions of iCloud (5.2.1.69) and I currently have no issues. I will not be able to rule out that this is sure but I have no options but to use Windows operating systems and so as Office along with the iPhone. So, please do not take my word but backup for your safety. and try this.


Good luck.


Regards

522 replies

Nov 12, 2015 5:36 PM in response to richard0383

It's obvious from the number of responses that Apple are upsetting a lot of people with their apparent inaction. Does anyone from Apple monitor this post? Hello! Are you awake? It would be good if an Apple spokesperson at least acknowledged the problem and reassured us that they are actively working to fix it. Right now, the great and wonderful Apple, which previously could do no wrong, is losing a lot of support.

Nov 12, 2015 9:47 PM in response to Uwe Grunewald

Thanks for keeping this alive. I keep checking back to this thread in the hopes that something would have changed on the Apple side of things, but alas, nothing has come of it as of yet.


I did submit the feedback, so hopefully my little hat in the big ring of us talking about the issue will help in a faster turn-around for this issue.


I just bought a new Windows 10 PC and purchased Office 365 2016 at the same time. I was all pumped up to be able to bring my iCloud calendars into Outlook.... Bwahahahaha... What a bummer.

Nov 12, 2015 9:57 PM in response to whatamaroon

After too long hoping and outweighing the options one has I reverted back out Office 2010.


The embarrassing disconnect of getting my most valuable digital assets synced accros all of my devices is over now. Thanks Apple for providing us all of this trouble!


I continue to belief that iPhone and iPad (I had a Windows Phone and Surface) are the best. However the Brand Apple got a severe damage. I will keep listening to this discussion and drop news or thought from time to time.

Nov 12, 2015 11:01 PM in response to Uwe Grunewald

Well what with Cardav and Caldav fiasco and then all this further hassle, I gave up and moved to Microsoft Exchange Online Plan 1.

At least now everything syncs and I can use Outlook across all devices how I used to which seemed so long ago.

Yes it's cost me £2.50 a month but I'm now back to having everything in sync, using Office 2016 on PC and Mac, also working on iPads and iPhones.

Nov 13, 2015 5:49 AM in response to supersparksteve

I was myself already on Office 365, but was open to let iOS/iCloud be master for Calendar and Contacts. Was!


I moved now calendars and contactsof several SOHO clients to Office 356, all clients which had licensed Office already, but used iCloud from iPhone, now all syncing with OneDrive...


----


And yes the CalDAV and CardDAV issue hurts anyway, hard: http://answers.microsoft.com/en-us/windows/forum/windows_8-winapps/when-will-mic rosoft-support-caldav-and-carddav-in/45130989-cb0d-4a04-9a78-b35253c12ff2?page=6

Nov 13, 2015 8:51 AM in response to richard0383

I gave up as I have had a ticket on this issue since August.


What I have done until Apple decides they will fix this for Office 2016. is move back to Office 365-2013 version from Office 365-2016 version on my Windows 10 pc. It was painless, works as it should now, but I followed Microsoft's directions to a tee.


I am here in the US and the links are for US-English below.


I never had Office 365-2013 installed on this PC; Only Office single PC license of Office 2013 installed, then in August I changed to Office 365-2016 after un-installing the single PC license product..


Here is the link to those Microsoft directions:https://support.office.com/en-us/article/How-do-I-reinstall-Office-2013-after-an -Office-2016-upgrade-a6ca92f4-cbb4-4609-9fdb-f8d3dd6812f3


I did not run the fixit tools (neither the uninstall Office 365-2016 https://support.office.com/en-us/article/Uninstall-Office-2013-Office-2016-or-Of fice-365-from-a-Windows-computer-9dd49b8… nor the fixit tool for the offer/reminder to upgrade to Office 365-2016) at this point (in link previously mentioned).


All is well now but **** Apple; show you care!

Nov 13, 2015 10:54 AM in response to IluvmyiPAD

Is everyone that is talking about downgrading using Office 365? What about those of us that bought Office 2016? Is there any way for us to downgrade to Office 2013 or at least Outlook 2013?


This whole situation is killing me right now and with Christmas coming up and my 3 kids all looking for upgrades from their iPhone 5s, I'm seriously considering going in another direction. So potentially chalk up THREE more users going away Apple. Must be nice not to worry about customer satisfaction or customer retention in today's competitive market where a seemingly simple fix would make all of us happy Apple customers while instead being ignored and moving on to other devices.

Nov 13, 2015 11:03 AM in response to mbrauer4

As a test case, I found a sync program called Sync2 that claimed to be able to access Outlook 2016 on a 64bit Windows 10 machine and transfer my contacts automatically to Google and from there you can get them to your phone. Ostensibly, this is how iCloud works and a USB sync is even more simple.


From what I can tell they're a small outfit.


And it works flawlessly every single time. Make a small change in your Outlook 2016 contacts or calendar and it turns up on your phone Can anyone come up with a valid reason why these people can do this reliably and Apple cant ?

Nov 13, 2015 11:58 AM in response to JPinMaine

It is my best guess (that could be a mistake) that a certificate needed to pass the Trust test in MS has not been updated or created by Apple since the introduction of Office 365 - 2106 (Outlook).

  • I have mentioned this to the Sr Adviser who is bird dogging this with the engineering team responsible for iCloud and iCloud for Windows. At last one of two people have need the same complaint that on their MACs that sync will not work and the add-in is missing in Outlook for MAC too. I have tried changing the filtering for the Trust Center to see if the add-in would show up that the hate wide open. No such luck. I don't think a certificate is out there for 2016.
  • Note somewhere in all this we also saw notations that 'click to run' versions of Office 365-2016 was not compatible with iCloud for Windows (iCloud for mail, calendar and contacts). Apple noted that those with Office 365 - Outlook 2016 should use their iCloud mail, calendar and contacts. This sure tells me that Apple's support / engineering for iCloud for Windows knew that their iCloud for Windows (4 and 5) would not sync with the new Outlook.


So, we cannot let Apple off the hook for responsibility to make their product work for us. If Apple needs something from MS to do their trick for iCloud for Windows, it has been long pass time that ask and get this done. MS knows this is not working too and points us back to Apple support. If you go to MS support and look around there are a few questions raised on this problem to the MS support.


I think by Monday, it will be time to ask for help on this from the top down rather than the bottom up. Let's see what the next 2 days bring then those who are willing may help in a letter writing campaign to Tim Cook.I hope this post survives the monitor who seems to not be able to move problem up the chain but can erase whatever discussion is deemed 'inappropriate'.

BWWIGGS

Nov 13, 2015 12:40 PM in response to BWWiggs

What is really needed is a major news agency with the balls to ask them and do a story about it. I have asked a few but so far no one has had the balls to take up the story...


Those on twitter can try tweeting to @sharatibken she is the reporter for Cnet who follows Apple. Maybe if she gets enough tweets about the problem, she'll do a story and ask them point blank.

Nov 14, 2015 5:50 AM in response to richard0383

The latest "reminder" from Apple Update for iCloud 5.0 contains the following.

Clearly, admitting the problem is the first step!

iCloud for Windows v5


This update adds support for iCloud Photo Library and two-factor authentication for Apple ID.


iCloud for Windows v5 requires:

  • Microsoft Windows 7 or later
  • Outlook 2007 or later or iCloud.com (for Mail, Contacts, Calendars). Outlook 2016 is not supported.
  • Internet Explorer 10 or later, Firefox 22 or later, or Google Chrome 28 or later (for Bookmarks)

Nov 14, 2015 6:04 AM in response to digitalcyclist

BTW:


After my today's big W10 autumn update iCloud for Windows working with my Outlook 2010 failed to work. I had this issue earlier on another PC upgrading from W8.1 to W10. Somehow Outlook looses the reference to the files iCloud For Windows provides. That means Apple is doing something very special with iCloud for Windows.


Good news: If you logout iCloud for Windows and login again, it works again.

One need to also to ask Microsoft, why they can provide native support for iCloud accounts with their new W10 mail/contact/calendar app whereas the flagship Outlook not.


All in all the perfect mess and glory to Apple and Microsoft :-(

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Is iCloud compatible with Outlook 2016?

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