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Is iCloud compatible with Outlook 2016?

I've installed Windows 10 and Office 2016. I also installed iCloud and every time I try to access it and synch with my Outlook 2016, a window pops up and says top Repair iCloud installation, then Restart. I've done this twice but still no go.

Is Outlook 2016 too new??? Or is it Windows 10???

Win 10 MSO Pro 2016

Posted on Aug 21, 2015 3:00 PM

Reply
522 replies

Dec 11, 2015 12:13 AM in response to Maryvalcros

Dear Maryvalcros, as previously noted, iCloud is perfectly functional with Outlook 2013!


I, therefore, suggest, for your own personal peace-of-mind, to downgrade from Office 2016 to Office 2013 and perform your projects through the latter platform. This discussion, seemingly, will go on for a sometime in the future without any productive solution which works for everyone! What I am suggesting definetly works and what's important is that we should somehow advance as oppose to resort to chimaeral and wishful thinking.


I am currently running Windows 10 64-bit as well as Office 2013 64-bit, with iCloud 5.1. No problem whatsoever! Do I want, to install Office 2016 and its crappy offspring called Office 365? No way Jose...😠😠

Dec 11, 2015 2:06 AM in response to James_0807

I have heard back from Apple and apparently there should not be any issues running Windows 7, iCloud 5.1 and Office 2016 together, I am currently seeking clarification on whether the method of installation (365 or standalone) affects this relationship in any way.


I have successfully installed iCloud 5.1 on my laptop running Windows 10 and Office 2016 through Office 365. Therefore the sticking point appears to be Windows 7, but it is at least encouraging that the engineer I am in contact with has not outright written off Windows 7 support.


As an aside, the system requirements page for iCloud for Windows would appear to be at best confusing, and at worst just plain WRONG. Office 365 installs using a Click-to-Run installer, my installation on both the laptop (Win10) and my desktop (Win7) are click-to-run installations, no question. The phrase can be found on my computer in multiple places, and indeed mentioned multiple times on the Microsoft support pages in reference to Office 365 subscriptions, as I have previously highlighted.


Therefore, the statement on the system requirements page that Click-to-run versions are not supported is clearly incorrect... I believe this must be referencing the old version of Click-to-Run (used for Office 2010 I think) which caused a massive headache for developers. As evidenced by my laptop, Office 365 and iCloud for Windows 5.1 do work together.


I will continue to discuss this issue directly with Apple, and will post back here when I have more info.


James

Dec 11, 2015 3:55 PM in response to Umaltus

I have a couple of ideas regarding all this.


1. The original iCloud 5.0 would not install in Windows as an update. Instead, you would get a message telling you that it would not install and suggesting you try again later, and then if that did not work to download the file and try to install it directly. The underlying cause appeared to be that iCloud 5 could not uninstall the previous version of iCloud and replace it with the update.

A lot of people tried to fix this by uninstalling iCloud 4. I was lucky, though. I did a search online and learned that everyone who had done that and were able to force iCloud 5 to install then found that the update would not work with Office 365. When I read this, I immediately changed my mind to try this procedure and decided to keep iCloud 4. Why not? I was working just fine.


2. When I got the opportunity to install Office 2016, I decided to see what happened. Nothing happened. That is, Office 2016 + Windows 10 Pro + iCloud 4.1 worked just fine. From that moment on, I just allowed each update notice from Apple to attempt an installation and didn't worry about it if it failed -- because my system was working.

However, a lot of people out there had gotten impatience and tried various fixes. Some tried down-grading their Office software; some tinkered with the system. A lot of people seemed to find some way to force an upgrade to iCloud 5.0. Unfortunately, I didn't see that anyone actually successfully got the Office-iCloud-Windows combo to work.

But, all those people had ended up with a system that now ran a corrupted combination.


3. My thought is that this resulted in a system that would not successfully upgrade to iCloud 5.1, even if it said it had. The problem would be that iCloud forced changes in its connection to Outlook, and neither was reliable any longer.

My concern would be the extent of the damage. Office is terrible at one big thing: It is almost impossible to force a clean installation. Even if you uninstall, then reinstall, it does so with all the previous settings. That ***** if you are try to fix damage you may have done to its basic setup.

The Office user info is buried deep and I have not been able to clean a previous installation even with a strong registry cleaner. Once, even an MS Tech Support member told me that the best fix to a problem I had was to zap the drive and install the entire system fresh from ground up.

Hopefully, it won't come to that for you guys.

If you think I'm right about the nature of the problem, there is what I would suggest:

a. Uninstall iCloud. (Reinstalling is cake). Use a low impact registry cleaner such as CCleaner to get rid of some of the garbage in the registry.

b. Uninstall Office. Run the registry cleaner.

c. Install Office 2013. (If you have a 365 license, MS will help you get the installer when you explain the problem).

d. Upgrade to Office 2016. With any luck, this will have cleared all the bad settings.

e. Install iCloud.


I've put things in the above order because that matches the sequence of successful installations and updates: Office 2013, Office 2016, iCloud.


I hope this works for you.

Dec 11, 2015 5:27 PM in response to Philip Cognetta

IT FINALLY WORKED FOR ME !!!


Windows 10 64-bit, Office 365 v16.0.6366.2036 and iCloud v5.1. After many repairs, uninstalls and reboots, this is now working as it used to many, many, many months ago. The way I invoked iCloud was different this time. Instead of using the iCloud pinned to the task-bar, I went to the "All Apps" and then "iCloud" folder to invoke and like magic it took me through the proper setup and integration with Outlook 2016.

Dec 12, 2015 8:42 AM in response to Philip Cognetta

Problem Here:


I have a brand new PC. Windows 10 64 bit installed and Outlook 2016.


I have downloaded iCloud 5.1 and I still cannot get my calandar, contacts or email to work with Outlook 2016 or the Windows 10 calandar etc. When I open iCloud 5.1 on my screen this is the message I get:


http://postimg.org/image/7qfb9o9fp/


I have tried everything and cannot get it to sync. Strange that is says ' You can access Mail, Contacts, Calandar, and Remonders at iCloud.com'


Does that mean this 5.1 version is also incompatible with Windows 10 ?


Thank you in advance for any help suggested to remedy.

Dec 12, 2015 9:31 AM in response to lord118

It worked now with Windows 10, iCloud 5.1, Outlook 2016 Office 365.

The previous configuration was Windows 10, iCloud 5.1, Outlook 2013 Office 365. In this configuration it was OK.

How can I do :

Uninstalled Office 365 - 2013

Run CCleaner

Reboot

Uninstalled iCloud 5.1

Reboot

Run Ccleaner

Installed Office 365 - 2016

Reboot

Run Ccleaner

Installed iCloud 5.1

And Now it's OK for me

Dec 12, 2015 10:35 AM in response to mfranca

Good news everyone! (Well those unfortunate souls who have fallen foul of this complete mess of a situation that has been going on since october)


I am now running the following configuration: iCloud for Windows 5.1, Outlook 2016, Windows 7


Syncing is working again!!!


Here is the procedure I followed (I used CCleaner to "fix" the registry, I appreciate this is a somewhat risky strategy (even though the program does allow you to backup the registry before you go ahead), however, proceed at your own risk):


1. Uninstall iCloud for Windows 5.1

2. Run Registry Fix software

3. Reboot

4. Uninstall Office 2016

5. Run Registry Fix software

6. Reboot

7. Re-install Office 2016

8. Reboot

9. Re-install iCloud for Windows 5.1

10. Reboot

11. Attempt to sync with outlook, with all extremities crossed!


After this rather drawn out procedure, I was able to get the software to function properly although you may want to run a quick repair of office just in case.


I can only assume that previous errors and mishaps with the other versions of iCloud for Windows that haven't been compatible had left a complete mess in my registry that was not being removed and replaced despite install cycles.


As I mentioned earlier, I am not arguing that running a registry fixing program is advisable as it does come with its own risks, but it's up to you to decide whether the risk is worth the reward. Personally I was so fed I decided to go for it.


Anyway, all the best and I hope this works for you...


Best Regards,


James

Dec 13, 2015 2:27 AM in response to mfranca

Sorry to hear that.


That program "CLMLSvc.exe" appears to be associated with a piece of cyberlink software. Do you have a cyberlink piece of media software on your computer? There appears to be a fair amount of info about your error on the internet if you just google the problem. Does the error message appear on boot? Or is it when you try to run the iCloud sync?


James

Is iCloud compatible with Outlook 2016?

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