Boot Camp Win 10 wake problems on Macbook Pro

I haven't paid too much attention to this, since I don't boot into Windows terribly often, but I noticed that if I allow my Macbook Pro to go to sleep while booted into Windows 10, I cannot wake it back up. This also occurred when I had Windows 8.1 installed prior to cleanly installing Windows 10. Note that I have attempted using both the macbook's keyboard, a wireless keyboard with USB dongle and an apple wireless keyboard/magic trackpad. None of these seem to wake the machine at all. I checked all input devices and all are set to wake the computer. Short of disabling sleep, which I don't want to do, I am out of ideas as to what could be causing it. Each time, I have to completely reboot the machine by holding the power button to get back into it. I should note that I have only allowed the laptop to sleep while the lid is closed, so I cannot confirm if this happens with the lid open--however, I have Windows configured to not sleep if I close the lid on both power and battery. Any thoughts into this issue are very much welcome.

MacBook Pro (Retina, 15-inch, Mid 2015), OS X Yosemite (10.10.5)

Posted on Aug 22, 2015 8:52 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 9, 2017 7:54 PM

Here's what worked for me...

(Apple OS X 10.12 Sierra, Bootcamp, & Windows 10 Pro 64-bit)


  1. Made sure Bootcamp's start-up disc was set identically through both the Mac Bootcamp manager application as well as the Windows Bootcamp Control Panel. I set mine to Windows on both platform.
  2. The Windows platform clock needs to be reset. Follow the instructions in this Microsoft forum post:

Microsoft Community See the 2nd post from Senator949 on August 13, 2015, beginning with "And the fix is:"


Instructions are reproduced here in case the links/threads get messed up over time.


1. Open a Commnad Prompt window

(Run as Administrator by right-clicking on the executable)

and enter the following command:


C:\WINDOWS\system32> bcdedit /set

useplatformclock true


2. Verify that useplatformclock is on/true. (Run the following below and check that the result is listed as useplatformclock Yes)


C:\WINDOWS\system32>bcdedit/enum


Screen returns the following. Scroll to the lower section and confirm useplatformclock Yes


Windows Boot Manager

--------------------

...

...

Windows Boot Loader

-------------------

...

useplatformclock Yes


C:\WINDOWS\system32>


3. Restart the computer then test the SLEEP function.

25 replies
Question marked as Top-ranking reply

Sep 9, 2017 7:54 PM in response to amrobx

Here's what worked for me...

(Apple OS X 10.12 Sierra, Bootcamp, & Windows 10 Pro 64-bit)


  1. Made sure Bootcamp's start-up disc was set identically through both the Mac Bootcamp manager application as well as the Windows Bootcamp Control Panel. I set mine to Windows on both platform.
  2. The Windows platform clock needs to be reset. Follow the instructions in this Microsoft forum post:

Microsoft Community See the 2nd post from Senator949 on August 13, 2015, beginning with "And the fix is:"


Instructions are reproduced here in case the links/threads get messed up over time.


1. Open a Commnad Prompt window

(Run as Administrator by right-clicking on the executable)

and enter the following command:


C:\WINDOWS\system32> bcdedit /set

useplatformclock true


2. Verify that useplatformclock is on/true. (Run the following below and check that the result is listed as useplatformclock Yes)


C:\WINDOWS\system32>bcdedit/enum


Screen returns the following. Scroll to the lower section and confirm useplatformclock Yes


Windows Boot Manager

--------------------

...

...

Windows Boot Loader

-------------------

...

useplatformclock Yes


C:\WINDOWS\system32>


3. Restart the computer then test the SLEEP function.

Apr 17, 2016 7:07 AM in response to hzonhzon

Hi hzonhzon,


I reinstalled ATI Drivers from the link, survived for one day and the problem arose again. However, I can wake up my MacBook Pro after going to sleep. I also did an SMC and a PRAM reset. The computer goes to sleep after about an hour, which used to go to sleep between 20 - 50 minutes. The startup disk has been set to "Mac OSX" in both partitions.


Here's a screenshot of advanced power options:


User uploaded file


Is this an issue with Windows 10?


MacBook Pro (Late 2011) running Mac OS 10.11.4

Nov 7, 2015 2:24 PM in response to johnnyo5

johnnyo5 wrote:


I spoke to soon. The technique I outlined didn't help. My MBP is again not able to wake up from sleep. :-(

The outlined method may have worked for 2011 Macs (even though it makes no difference what your startup disk is set to, to enable sleep/wake). I suggest you try a SMC Reset/NVRAM Reset to see if it helps.


Resetting the System Management Controller (SMC) on your Mac - Apple Support

How to Reset NVRAM on your Mac - Apple Support


Sleep/Wake is driven by events which the hardware/firmware propagate to the OS. If OS ignores them, there is not much that can be done. W7 (and W8) Wake/Sleep are very buggy with various vendors implementing their own solutions on PCs. You can check the Windows Event Viewer to see if the Windows Kernel acknowledges such events or not. W10 is much better, but may not be 100% perfect. If OS X wakes/sleeps properly on the same hardware, the issue is squarely at the OS door which is currently controlling the Mac, Windows in this case.

Aug 23, 2015 9:14 AM in response to amrobx

Hi!

Same Problem here...MacMini late2012...


C:\WINDOWS\system32>Powercfg /availablesleepstates
Die folgenden Standbymodusfunktionen sind auf diesem System verfügbar:
Ruhezustand -> Sleep -> supported
Schnellstart -> Quickstart -> supported

Die folgenden Standbymodusfunktionen sind auf diesem System nicht verfügbar:
Standby (S1)
Die Systemfirmware unterstützt diesen Standbystatus nicht.

Standby (S2)
Die Systemfirmware unterstützt diesen Standbystatus nicht.

Standby (S3)
Die Systemfirmware unterstützt diesen Standbystatus nicht.

Standby (S0 Niedriger Energiestand – Leerlauf)
Dieser Standbyzustand wird von der Systemfirmware nicht unterstützt.

Hybrider Standbymodus
Standby (S3) ist nicht verfügbar.


Standbymodes not supported,Systemfirmware does not Support S,S2,S3,S50...


Some Workaround out there?

Aug 30, 2015 8:44 AM in response to amrobx

Same problem here. The only difference is that I use windows more extensively for professional purposes.


A couple additional info if anyone can help. Apparently having your default startup disks on windows and mac os x causes some problems, but both point to my windows partition in my case. Also, my trackpad still clicks while in sleep mode, so force touch is still active. The only way I've found to restart my computer is to completely kill it by holding the power button and start over.

Windows 10 pro, upgraded from windows 8.1 pro

Bootcamp 6.0.

Latest versions of all of the above.


Richard

Sep 8, 2015 10:33 AM in response to amrobx

Has anyone found any solution for this? It renders the Macbook completely unsuable under Windows. I have not shut down my Macbook in months on OS X, always just shut the lid and it went to sleep. On Windows I have to close all my apps, shut it down and then boot it uo and open everything again EVERY single time I would normally just shut the lid (which is approx. 50 times per day). It's like having to jump-start your car every single time you want to use it. Absolutely unusable... :-(

Sep 9, 2015 7:41 PM in response to amrobx

This problem on my mid-2015 retina MacBook Pro (with AMD R9 M370X Graphiscs) bothers me almost a month. I've called apple support twice and the only thing they can tell is to download the Bootcamp software again form you Bootcamp assistant and reinstall it on your windows. But it's useless. When I called Apple again, they told me that they will record this problem and contact with Microsoft or some Apple department. They thought a graphics driver update may fix this problem. But Apple didn't tell me when. I've registered Cortana and used Microsoft Account as peterthegreat657 did, it's useless too. If your want to avoid this issue, please turn off the auto-sleep mode on your Windows 10 until they fix this problem. P.S. This problem may cause another: when your MacBook Pro is sleeping, it will be very hot too.

Jun 22, 2016 2:43 PM in response to johnnyo5

After successfully installing Windows 10 on my new MacBook Pro I had the wake-up problem as well.

For me personally the best explanation of the issue was in this post: http://www.macwindows.com/Thunderbolt-Limitations-of-Mac-running-Windows-and-get ting-around-them.html

After I disconnected the thunderbolt-ethernet interface and the external USB drive, the problem was gone.

While there might be several causes for the problem, at least this one was spot on in my situation. Apparently Windows can only recognise thunderbolt interfaces during startup and not after a wake-up. I've also noticed that the Mac gets warm in sleep mode (with thunderbolt interface connected), which seems strange. Since I do need my ethernet connection, the only workaround seems to disable sleep mode completely.

Jul 21, 2016 4:52 PM in response to johnnyo5

Wow setting the same Startup Disk (to Bootcamp Win10) in both OSX and Win10 fixed my Win10 sleep but cannot wake (black screen) issue. Now that I recall this probably started when I changed the default startup disk in one place but didn't set the same in the other.


I have mid 2015 MBP with Radeon M370X.


After trying the fix above then testing over the past day I haven't had any sleep-wake issue yet. Tried manually putting Win10 to sleep then wake, also closing the lid then wake, also leaving it overnight before waking all had no issues. Fingers crossed that fixed it.


FYI The solution johnnyo5 posted is outlined here: http://superuser.com/a/935891/75790

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Boot Camp Win 10 wake problems on Macbook Pro

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