Boot Camp Win 10 wake problems on Macbook Pro

I haven't paid too much attention to this, since I don't boot into Windows terribly often, but I noticed that if I allow my Macbook Pro to go to sleep while booted into Windows 10, I cannot wake it back up. This also occurred when I had Windows 8.1 installed prior to cleanly installing Windows 10. Note that I have attempted using both the macbook's keyboard, a wireless keyboard with USB dongle and an apple wireless keyboard/magic trackpad. None of these seem to wake the machine at all. I checked all input devices and all are set to wake the computer. Short of disabling sleep, which I don't want to do, I am out of ideas as to what could be causing it. Each time, I have to completely reboot the machine by holding the power button to get back into it. I should note that I have only allowed the laptop to sleep while the lid is closed, so I cannot confirm if this happens with the lid open--however, I have Windows configured to not sleep if I close the lid on both power and battery. Any thoughts into this issue are very much welcome.

MacBook Pro (Retina, 15-inch, Mid 2015), OS X Yosemite (10.10.5)

Posted on Aug 22, 2015 8:52 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 9, 2017 7:54 PM

Here's what worked for me...

(Apple OS X 10.12 Sierra, Bootcamp, & Windows 10 Pro 64-bit)


  1. Made sure Bootcamp's start-up disc was set identically through both the Mac Bootcamp manager application as well as the Windows Bootcamp Control Panel. I set mine to Windows on both platform.
  2. The Windows platform clock needs to be reset. Follow the instructions in this Microsoft forum post:

Microsoft Community See the 2nd post from Senator949 on August 13, 2015, beginning with "And the fix is:"


Instructions are reproduced here in case the links/threads get messed up over time.


1. Open a Commnad Prompt window

(Run as Administrator by right-clicking on the executable)

and enter the following command:


C:\WINDOWS\system32> bcdedit /set

useplatformclock true


2. Verify that useplatformclock is on/true. (Run the following below and check that the result is listed as useplatformclock Yes)


C:\WINDOWS\system32>bcdedit/enum


Screen returns the following. Scroll to the lower section and confirm useplatformclock Yes


Windows Boot Manager

--------------------

...

...

Windows Boot Loader

-------------------

...

useplatformclock Yes


C:\WINDOWS\system32>


3. Restart the computer then test the SLEEP function.

25 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Boot Camp Win 10 wake problems on Macbook Pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.