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YouTube white screen, black box in the corner

When on YouTube, on Safari, I go into fullscreen, and the screen is usually white, with a black box in the corner, and I have to end up refreshing. I am on a MacBook Pro Retina 2014 model. I have tried uninstalling my flash player, and reinstalling it, but it did nothing. I also tried to do the "run on 32-bit Safari" method, but I don't see the option to. Please help me!

MacBook Pro with Retina display, OS X Yosemite (10.10.5)

Posted on Aug 24, 2015 12:17 AM

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Posted on Aug 24, 2015 2:00 AM

1. Safari > Preferences > Privacy > Cookies and website data:


Press the “ Remove All Website Data” button.

Press the “Details” button.

Remove YouTube related cookies.


2. Safari > Preferences > Extensions

Turn all extensions off, relaunch Safari and test.

Turn those on one by one and test.

31 replies

YouTube white screen, black box in the corner

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