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I have repaired about 5 company owned and purchased iPhone 5s's.
I cannot unlock them becuase they were activated with ex-employee's personal iCloud accounts.
How does Apple resolve this. We own the phones, not the icloud account.
If you purchased the devices and are the original owners, you can bring the devices and the original purchase receipts to a physical Apple Store and they should be able to help you.
But, as Kappy said, you need to develop a protocol/policy that prevents this from happening again. If you do a search of the forum, you should find similar postings and some businesses have posted some sample information on how they regulate their employees, up to and including the requirement to cover the purchase of a new device if they do not unlock the original device.
Ladies, Gentlemen, show respect, we are graced with someone special.
You are welcome. And thank you for allowing us all here to provide you with a much needed reality check.
😁 Altogether now....Genuflect, genuflect, genuflect!
GB
😁
gail from maine wrote:
😁 Altogether now....Genuflect, genuflect, genuflect!
GB
I'm attempting that throat warbling thing, but its not comfortable.
Are you trying to tell us your "half billion dollar company" can't add a couple lines in the employee manual about cell phone accounts and passwords?
Considering the screen name that the OP has chosen, I'm somehow not surprised that he/she chose not to take appropriate steps.
tolong buka kunci iphone saya disable......
Unlock company owned iPhone, locked/activated with a former employees personal iCloud account.
