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Maddening Apple ID bug freezes and crashes the Settings app on all my iOS devices

I’m dealing with a maddening Apple ID bug that is probably related to iCloud Music Library (more on that later). I’m pretty sure it’s not device-related since I can replicate the bug in every single iOS device I own. Also, factory reseting the device won’t help at all — I've tried that.


Here’s what happens...


Whenever I try to access some of the iOS settings (specifically, Music, iCloud, iTunes Store and App Store) the Settings apps freezes and ends up crashing. Weirdly, the same thing happens when I try to access the “More” button at the Photos app share sheet — that causes the Photos app to freeze instantaneously and crash a couple of minutes later. Another side effect of the bug is that once it kicks in, I can’t download anything from the App Store (the download spinner icon won’t stop spinning).


Settings:


User uploaded file

There are three frustrating workarounds:


1. If I turn my device off and back on, the mentioned settings will work just fine and I’ll be able to download app for about 1 to 2 hours. After that, the freezing issue comes back and I can’t access these settings or download apps until I reset my iOS device again.


2. When I'm signed out from the App Store and Apple Music, the freezing issue doesn’t happen at all. All related settings work fine and I can use the “More” button at the Photos app share sheet. The problem is: being singed in is the whole point of having an Apple ID. So, I sign back in and sometime later (between 6 to 10 hours) the issue starts happening again.


3. I’m not sure if this third workaround really works, but at first it seemed to me that keeping the iCloud Music Library option turned off kept the bug from happening — even when I was signed in. Once I turned iCloud Music Library back on, sometime later the freezing bug started happening again and I needed to reset the device. The problem is, this third workaround didn’t really work the last time I tried it. Even with iCloud Music Library turned off, a couple of days latter the whole freezing bug happened again.


It’s very, very, very frustrating having to deal with these crazy system-wide Apple ID bugs.


<Image Edited by Host to Remove Personal Information>

iPhone 6, iOS 8.4, null

Posted on Aug 31, 2015 9:29 AM

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Maddening Apple ID bug freezes and crashes the Settings app on all my iOS devices

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